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~isPartOf:"Cases on managing e-services"
~person:"Järvinen, Raija"
~person:"Saarinen, Timo"
~type_genre:"Bibliografie enthalten"
~type_genre:"Case study"
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E-insurance : developing customer-friendly electronic insurance services from the novel project perspective
Ahonen, Aki
;
Salonen, Jarno
;
Järvinen, Raija
; …
- In:
Cases on managing e-services
,
(pp. 107-125)
.
2009
Persistent link: https://www.econbiz.de/10003769512
Saved in:
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The role of e-services in the transition from the product focus to the service focus in the printing business : case Lexmark
Penttinen, Esko
;
Saarinen, Timo
;
Sinervo, Pekka
- In:
Cases on managing e-services
,
(pp. 156-165)
.
2009
Persistent link: https://www.econbiz.de/10003769552
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