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~isPartOf:"Cogent business & management"
~isPartOf:"International journal of advertising : the quarterly review of marketing communications"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Journal of food products marketing : innovations in food advertising, food promotion, food publicity, food sales promotion"
~isPartOf:"Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS"
~person:"Collier, Joel E."
~person:"Diehl, Sandra"
~person:"Donthu, Naveen"
~person:"Gustafsson, Anders"
~person:"Handayani, Putu Wuri"
~person:"Laroche, Michel"
~person:"Loureiro, Sandra Maria Correia"
~person:"Pelsmacker, Patrick de"
~person:"Verhoef, Peter C."
~source:"econis"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
69
Konsumentenverhalten
69
Brand management
14
Markenführung
14
Customer satisfaction
13
Advertising effects
11
Emotion
11
Werbewirkung
11
Beziehungsmarketing
10
Cultural identity
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Dienstleistungsqualität
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Brand image
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Online-Handel
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Collier, Joel E.
Diehl, Sandra
Donthu, Naveen
Gustafsson, Anders
Handayani, Putu Wuri
Laroche, Michel
Loureiro, Sandra Maria Correia
Pelsmacker, Patrick de
Verhoef, Peter C.
Balaji, M. S.
5
Barnes, Donald C.
4
Ding Hooi Ting
3
Kim, Kyung Hoon
3
Kim, Sang Jin
3
Martin, Drew
3
Witell, Lars
3
Woisetschläger, David
3
Abbasi, Amir Zaib
2
Abror, Abror
2
Baker, Thomas L.
2
Chan, Kimmy Wa
2
Chen, Pei-Chi
2
Chi, Nai-Wen
2
Ciuchita, Robert
2
Eisend, Martin
2
Engriani, Yunita
2
Gallan, Andrew S.
2
Guo, Lin
2
Hutzinger, Clemens
2
Japutra, Arnold
2
Ko, Eunju
2
Krishen, Anjala S.
2
Krishnan, Balaji C.
2
Lervik-Olsen, Line
2
Makanyeza, Charles
2
Maziriri, Eugine Tafadzwa
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McColl-Kennedy, Janet R.
2
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Muhammad Asghar Ali
2
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2
Patrisia, Dina
2
Prado-Gascó, Vicente
2
Prayag, Girish
2
Prentice, Catherine
2
Rana, Nripendra P.
2
Salo, Jari
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Cogent business & management
International journal of advertising : the quarterly review of marketing communications
Journal of business research : JBR
Journal of food products marketing : innovations in food advertising, food promotion, food publicity, food sales promotion
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
Journal of retailing and consumer services
5
Journal of retailing
4
Journal of service research : JSR
3
International journal of hospitality management
2
Journal of the Academy of Marketing Science
2
European journal of marketing
1
International journal of business performance management
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail & distribution management
1
International journal of wine business research : IJWBR
1
Journal of electronic commerce research : JECR
1
Journal of hospitality marketing & management
1
Journal of marketing communications
1
Journal of promotion management : JPM
1
Journal of service research
1
Journal of travel and tourism marketing
1
Marketing accountability for marketing and non-marketing outcomes
1
The journal of services marketing
1
The service industries journal
1
Tourism and hospitality research : THR
1
Universia business review : UBR
1
World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
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11
Consumer lying behavior in service encounters
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
141
(
2022
),
pp. 755-769
Persistent link: https://www.econbiz.de/10013168018
Saved in:
12
You can't touch this : driving purchase justification for hedonic online purchases
Krallman, Alexandra
;
Barnes, Donald C.
;
Lastner, Matthew M.
- In:
Journal of business research : JBR
155
(
2023
)
2
,
pp. 1-11
Persistent link: https://www.econbiz.de/10013492781
Saved in:
13
Emotional arousal in customer experience : a dynamic view
Caruelle, Delphine
;
Shams, Poja
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535197
Saved in:
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