You can't touch this : driving purchase justification for hedonic online purchases
Year of publication: |
2023
|
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Authors: | Krallman, Alexandra ; Barnes, Donald C. ; Lastner, Matthew M. ; Collier, Joel E. |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 155.2023, 2, p. 1-11
|
Subject: | Purchase justification | Evaluative tangibility | Anticipatory imagination | Customer delight | Share of wallet | Konsumentenverhalten | Consumer behaviour | Online-Handel | Online retailing | Beschaffung | Procurement | Kundenzufriedenheit | Customer satisfaction |
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