Showing 1 - 10 of 117
The purpose of this quantitative-deductive paper is to explore the link amongst customer satisfaction and engagement on social media on repurchase intention in the hospitality industry. The study was conducted on social media because, it is the fastest growing media in history. Data was...
Persistent link: https://www.econbiz.de/10014420386
performance, and relationship marketing orientation in a transition economy such Vietnam. A model with its key determinants was … in the marketing communications industry. Structural equation modeling was used to verify proposed relationships. The … results show that relationship marketing orientation moderates all relations of constructs in the research model. In …
Persistent link: https://www.econbiz.de/10012656942
. Empirical research was conducted to explain how marketing performance can be improved through customer bonding capability … capability functions as an intervention between relational capital and marketing performance. Relationship capital, integrated … marketing communication and adequate market information have a significant positive effect on customer bonding capability and …
Persistent link: https://www.econbiz.de/10012654930
research is needed to determine how sensory cues can be used in marketing strategies. By applying five sensory marketing to … ultimately lead to customer satisfaction based on sensory marketing that can serve as guidelines for restaurant managers. The … guidance to scholars and managers interested in improving satisfaction in traditional restaurants through sensory marketing …
Persistent link: https://www.econbiz.de/10014477188
This research study addresses the complex interaction in between advertising and marketing capabilities, financial … research study discovers the reliable moderation of CRM in the connections amongst marketing alignment, value development … of marketing abilities on financial end results and offer useful understandings for Jordanian SMEs in the solution sector …
Persistent link: https://www.econbiz.de/10014526920
This research article examines the implementation of service-dominant logic in technology-based business incubators, specifically focusing on Bandung Techno Park in Indonesia. The research examines the connection between service providers and clients, the function of technology-based business...
Persistent link: https://www.econbiz.de/10014527114
marketing and customer loyalty, and the mediating role of word of mouth in this relationship was undertaken. A sample of 384 was …, interpretation and results. While trust, relationship satisfaction and reciprocity components of relationship marketing have been … relationship between relationship marketing components of communication, commitment and customer loyalty. The study also finds a …
Persistent link: https://www.econbiz.de/10012113791
The purpose of the study on which this article is based, was to interrogate the relationship marketing practices of … small retailers in South Africa. The researcher also explores the impact of relationship marketing practices on the … retailers in SA practice relationships marketing and that they share information with suppliers and are involved in various …
Persistent link: https://www.econbiz.de/10012116755
and within the product/service domains of marketing, and has not included loyalty programmes for fuel purchases. The … Marketing Theory. This study used a qualitative approach and conducted nine in-depth interviews. The analyses were done using …
Persistent link: https://www.econbiz.de/10012626599
Business to business (B2B) relationships in South Africa's concrete product market are characterised as transactional, asymmetrical and adversarial. This study examines the outcomes of relationship quality satisfaction in South Africa's construction industry. Quantitative data was collected from...
Persistent link: https://www.econbiz.de/10014506247