Showing 1 - 10 of 248
While previous research has improved our knowledge of how leadership influences employee behavior, the role of potential processes and contingencies in this relationship remains relatively unexplored. In the current study, based on the Self-determination Theory (SDT), we intend to contribute to...
Persistent link: https://www.econbiz.de/10012627543
The aim of the present study was to investigate the relationship between early-career employees' emotional exhaustion and turnover intention in the information technology sector. Given the scarce empirical evidence on how turnover intention and emotional exhaustion can be reduced among...
Persistent link: https://www.econbiz.de/10014506383
influence the stress felt by public servants. This study adopts a transactional perspective to argue that valuation of the work …-engagement psychological climate, stress, and intention to stay in public service. The proposed hypotheses are validated through a cross … indicate that the psychological climate reduces the felt stress with the highest impact of the role clarity. Third, mediation …
Persistent link: https://www.econbiz.de/10014420194
In the rapidly evolving landscape of customer service, integrating AI-powered solutionshas emerged as a game-changer. This study delves into the intricate dynamics of AI-Powered Customer Service and its profound impact on customer loyalty, specifically focusing on the mediating roles played by...
Persistent link: https://www.econbiz.de/10014526490
roles of job stress. Specifically, the study tests the prediction regarding the extent to which these different types of … locus of control moderate the relationship between social support and job stress as well. The current study used self … stress. Besides, this research revealed that individuals with a higher internal locus of control were more likely to have …
Persistent link: https://www.econbiz.de/10012654578
Turnover intention (TI) in many countries has been widely discussed, but research on the turnover intention by Gen Z in Vietnam is still in its infancy. This study examines the role of affective commitment (AC) as a mediator in the relationship between job satisfaction (JOS), emotional...
Persistent link: https://www.econbiz.de/10014506259
This paper investigates the impact of the COVID-19 pandemic on the adoption and evolution of delivery services in Oman. While the pandemic has presented new opportunities for delivery companies and related apps, there is a lack of research specifically focused on the Omani context. To address...
Persistent link: https://www.econbiz.de/10014503293
stress, person-environment-fit, and quitting intention of employees in Thailand. Data were collected from 400 office workers …, as mediated through job stress, would influence employee turnover intention. However, unlike the previous employee … turnover intention model that factors were typically mediated through job stress, we found that higher responsibility and …
Persistent link: https://www.econbiz.de/10012643936
Purpose: This study examines the relationship between emotional labor and job involvement with convenience store employee, as well as mediating (perceived P–E fit) and moderating (reciprocal P–E fit) variables of this relation by proposing a moderated mediation model....
Persistent link: https://www.econbiz.de/10012113877
satisfaction by reducing job stress. However, acceptance represents a psychological resource that help employees to improve work …
Persistent link: https://www.econbiz.de/10014503327