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The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality
Hanks, Lydia; Line, Nathaniel D.; Kim, Woo Gon - In: International journal of hospitality management 61 (2017), pp. 35-44
Persistent link: https://www.econbiz.de/10011645925
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Hospitality healthscapes : a conjoint analysis approach to understanding patient responses to hotel-like hospital rooms
Suess, Courtney; Mody, Makarand - In: International journal of hospitality management 61 (2017), pp. 59-72
Persistent link: https://www.econbiz.de/10011646093
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Consumers' perceived post purchase risk in luxury services
Chang, Yonghwan; Ko, Yong Jae - In: International journal of hospitality management 61 (2017), pp. 94-106
Persistent link: https://www.econbiz.de/10011646133
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The effects of customer voice on hotel performance
Assaf, A. Georges; Josiassen, Alexander; Cvelbar, … - In: International journal of hospitality management 44 (2015), pp. 77-83
Persistent link: https://www.econbiz.de/10010501234
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The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty
Gao, Bo Wendy; Lai, Ivan K. W. - In: International journal of hospitality management 44 (2015), pp. 38-47
Persistent link: https://www.econbiz.de/10010501241
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Impacts of cruise service quality and price on vacationers' cruise experience : moderating role of price sensitivity
Chua, Bee-Lia; Lee, Sanghyeop; Goh, Ben; Han, Heesup - In: International journal of hospitality management 44 (2015), pp. 131-145
Persistent link: https://www.econbiz.de/10010501929
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The girlfriend getaway market : segmenting accommodation and service preferences
Khoo-Lattimore, Catheryn; Prayag, Girish - In: International journal of hospitality management 45 (2015), pp. 99-108
Persistent link: https://www.econbiz.de/10010503884
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A conflict of choice : how consumers choose where to go for dinner
Jung, Jae Man; Sydnor, Sandra; Lee, Seul Ki; Almanza, … - In: International journal of hospitality management 45 (2015), pp. 88-98
Persistent link: https://www.econbiz.de/10010503885
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Understanding service experience and its impact on brand image in hospitality sector
Manhas, Parikshat Singh; Tukamushaba, Eddy Kurobuza - In: International journal of hospitality management 45 (2015), pp. 77-87
Persistent link: https://www.econbiz.de/10010503888
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Developing and validating a multidimensional quality scale for mega-events
Lee, Jin-soo; Lee, Choong-Ki; Park, Chang-kyu - In: International journal of hospitality management 43 (2014), pp. 121-131
Persistent link: https://www.econbiz.de/10010427927