Consumers' perceived post purchase risk in luxury services
Year of publication: |
February 2017
|
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Authors: | Chang, Yonghwan ; Ko, Yong Jae |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 61.2017, p. 94-106
|
Subject: | Luxury services | Post-purchase risk | Framing effects | Propensity score analysis | Konsumentenverhalten | Consumer behaviour | Luxusgüter | Luxury goods | Dienstleistungsqualität | Service quality | Prospect Theory | Prospect theory |
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