Based on multiple case study analysis, focusing on scalable service innovation, the present study provides a practical process model that shall serve telecommunication companies as a guideline while conducting strategic cross-industry innovation projects. The findings also pay attention to...

Tatjana-Xenia Puhan demonstrates that ambidexterity need not necessarily be implemented in one single organization but can also be realised in a network of associated organizations. She develops the concept of think tanks as organizations which concentrate on radical innovations while their...

Performance Management -- State-of-the-art in Performance Management -- Performance Management - Analysis Approach -- Survey Findings -- Towards a Systematic Performance Management Approach for Industrial Research in the ICT Industry

Joachim Jan Thraen uses insights from history to provide a fresh perspective on China’s potential transition towards a global innovation leader. He applies historical evidence from countries like the United States, Germany, and Japan in the 19th and 20th century and builds on results from four...

This book introduces readers to essential technology assessment and forecasting tools, demonstrating their use on the basis of multiple cases. As organizations in the high-tech industry need to be able to assess emerging technologies, the book presents cases in which formal decision-making...