The proliferation of articles in the press, the media, and on the Internet demonstrate a real interest in the Web 2.0 phenomenon. The concept can be seen as a new step in the development of the Internet network as evidenced by its “2.0” label, in opposition to Web 1.0. All the same, it is...

The world of business management, especially in North America, is becoming increasingly interested in emotions. During the last ten years, this movement has largely turned around the notion of emotional intelligence. The purpose of this article is to relocate this question in context and to show...