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A monopoly platform hosts advertisers who compete on a market for horizontally differentiated products. These products … advertising reduces the platform's attractiveness but enhances advertisers' market power. If ads are uninformative, the platform … optimally attracts only niche advertising. This is however not feasible if search costs cannot be made su ciently low, in which …
Persistent link: https://www.econbiz.de/10010748203
Trust is a crucial factor in e-commerce. However, consumers are less likely to trust unknown Web sites. This study explores how less-familiar e-commerce Web sites can use branding alliances and Web site quality to increase the likelihood of initial consumer trust. We use the associative network...
Persistent link: https://www.econbiz.de/10010734931
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The first objective of this article is to propose a conceptual framework, presenting the main factors that can have an impact on an internet user’s response to a commercial email. In addition to the variables related to the email itself and to the situation of its reception, the model...
Persistent link: https://www.econbiz.de/10011171559
Devant la complexité à laquelle est confronté l'utilisateur d'Internet, les agents intelligents se présentent comme un recours. Il y a deux faces à l'intelligence d'un agent: l'une tournée vers l'accomplissement d'une mission, et l'autre tournée vers les objectifs qu'il s'agit de...
Persistent link: https://www.econbiz.de/10011074276
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This article focuses on the practices of resistance to intrusive advertising on the Internet. The analysis of 19 … two main reasons. On the one hand, it is a decision tool when choosing an advertising format that takes into account …-resistance movement due mainly to an increasingly perceived level of online advertising intrusion. …
Persistent link: https://www.econbiz.de/10010960560
The purpose of this article is to present a multi-items scale on Web retail service quality. After reviewing the literature on this subject, two studies are presented. The first study is a qualitative one with a literature review and a series of depth individuals interviews and focus groups of...
Persistent link: https://www.econbiz.de/10010861369
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Based on consumer behaviors in multichannel distribution literature and academic studies on the Internet, this article focuses on how the use of the web site may influence the consumer's perception of quality in-store. This research highlights the need to redefine quality parameters taking into...
Persistent link: https://www.econbiz.de/10010707129