In this paper, we suggest a theoretical framework for ambidextrous organization. The relevance of this framework’s is tested by the study of the case of a fast moving consumer goods company. However we suggest to put the management controller role at the core of the ambidexterity logic in...

Les responsables marketing, les hommes de la communication et les financiers s'entendent aujourd'hui pour reconnaître la valeur financière des marques. Les divergences apparaissent dès que les discussions portent sur la définition de cette valeur

The purpose of this article is to present a multi-items scale on Web retail service quality. After reviewing the literature on this subject, two studies are presented. The first study is a qualitative one with a literature review and a series of depth individuals interviews and focus groups of...

The aim of this paper is to provide a literature review of research on online consumer trust. First, the concept specificities are identified and the construct definition and dimensionality are examined. Then, a taxonomy of the online trust determinants is suggested. Finally, to gain...

The design and topology of a neural network is still an important and difficult task. To solve the problems of topology posed by the introduction of connexionism, new approaches are proposed, and especially a combination of induction rules with a statistical estimation of the neuron coefficients...