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Relationship marketing is based on the assumption of the customers’ commitment. This commitment may be multidimensional …, with an affective dimension and a calculative one. Commitment is shown to be linked to trust. Relationship marketing has … not paid a lot of attention to psychological variables and their impact on trust and commitment in a relational context …
Persistent link: https://www.econbiz.de/10010861525
needed. The rigid system is preferable at early stages of technological development, when (lack of) commitment problems are …
Persistent link: https://www.econbiz.de/10010706824
Persistent link: https://www.econbiz.de/10010707174
benefits and various relational variables (commitment, trust and satisfaction). Using discriminant analysis, we show that the …
Persistent link: https://www.econbiz.de/10010707304
to better understand trust and commitment. A second section develops an integrative conceptual framework of the different …
Persistent link: https://www.econbiz.de/10010708194
commitment devices, are also the equilibrium payoffs of a universal, deterministic commitment game. …
Persistent link: https://www.econbiz.de/10010708872
As commitment is at the core of relationship programs, the latter should share similarities with prevention programs … the practitioner are key determinants to commitment to a prevention protocol. In addition, psychological reactance and … relationship proneness are shown as antecedents of the commitment predictors. While reactant people may not commit to prevention …
Persistent link: https://www.econbiz.de/10010708932
Reaching a competitive advantage in banking industry requires the establishment of relationship quality. Nevertheless, the majority of business relationships models are static and do not predict the potential impact of one parameter’s evolution in a given relationship. At the same time,...
Persistent link: https://www.econbiz.de/10011072428
Regular brand buyers may be brand loyals if they exhibit strong and positive attitudes towards the brand leading them to be committed to purchasing it in the future. They can also buy the brand regularly out of mere habit or for practical reasons. This is called inertia. Finally, regular brand...
Persistent link: https://www.econbiz.de/10011073730
supervisors, organizational commitment, and the intention to leave by concentrating on two mechanisms : mediation via commitment …
Persistent link: https://www.econbiz.de/10011074425