Based on multiple case study analysis, focusing on scalable service innovation, the present study provides a practical process model that shall serve telecommunication companies as a guideline while conducting strategic cross-industry innovation projects. The findings also pay attention to...

Unique knowledge is a key factor for companies for generating new products, services and processes and thus, to remain competitive. It is increasingly emerging outside of firm boundaries. Universities and public research institutions have been identified as important sources of new knowledge....

Tatjana-Xenia Puhan demonstrates that ambidexterity need not necessarily be implemented in one single organization but can also be realised in a network of associated organizations. She develops the concept of think tanks as organizations which concentrate on radical innovations while their...

Performance Management -- State-of-the-art in Performance Management -- Performance Management - Analysis Approach -- Survey Findings -- Towards a Systematic Performance Management Approach for Industrial Research in the ICT Industry

Knowledge spillovers to competitors are regarded as an important aspect of the innovation process. While a company possibly benefits from incoming information on successful Ramp;D conducted by other companies, a generally high probability of leakage of knowledge in an industry will negatively...