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Total quality management practices and performance outcomes in Spanish service companies
Jaca, Carmen; Psomas, Evangelos - In: Total quality management & business excellence : an … 26 (2015) 9/10, pp. 958-970
Persistent link: https://www.econbiz.de/10011440752
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Valuation of the option of abandoning ISO 9001 certification : an empirical study in Spain
Sansalvador, Manuel E.; Brotons, José M. - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1255-1268
Persistent link: https://www.econbiz.de/10011528248
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Standardisation of quality and reliability tests in the auto-parts industry : a structured approach concerning thermal systems
Franceschini, Fiorenzo; Maisano, Domenico - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1269-1281
Persistent link: https://www.econbiz.de/10011528269
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Implementation barriers of the EFQM excellence model within the Spanish private firms
Gómez-López, Raquel; López Fernández, María C.; … - In: Total quality management & business excellence : an … 28 (2017) 7, pp. 695-711
Persistent link: https://www.econbiz.de/10011977020
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A qualitative study on integrated management systems in a non-leading country in certifications
Bernardo, Merce; Gotzamani, Katerina; Vouzas, Fotis; … - In: Total quality management & business excellence : an … 29 (2018) 4, pp. 453-480
Persistent link: https://www.econbiz.de/10011854080
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Influence of quality on employee results : the case of rural accommodations in Spain
Río Rama, María de la Cruz del; Álvarez-García, José; … - In: Total quality management & business excellence : an … 28 (2017) 13, pp. 1489-1508
Persistent link: https://www.econbiz.de/10011816947
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TQM's contribution to marketing implementation and firm's competitiveness
Santos Vijande, María Leticia; Álvarez-González, … - In: Total quality management & business excellence : an … 20 (2009) 1/2, pp. 171-196
Persistent link: https://www.econbiz.de/10003859034
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Excellence profiles in Spanish firms with quality management systems
Criado, Fernando; Calvo-Mora, Arturo - In: Total quality management & business excellence : an … 20 (2009) 5/6, pp. 655-679
Persistent link: https://www.econbiz.de/10003882602
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What happened to the ISO 9000 lustre? : an eight-year study
Karapetrovic, Stanislav; Casadesús Fa, Martí; … - In: Total quality management & business excellence : an … 21 (2010) 3/4, pp. 245-267
Persistent link: https://www.econbiz.de/10003979774
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Increasing the organisational performance benefits of TQM: an approach based on organisational design
García-Bernal, Javier; Ramírez Alesón, Marisa - In: Total quality management & business excellence : an … 21 (2010) 3/4, pp. 363-382
Persistent link: https://www.econbiz.de/10003979800