Narrow search
Showing 61 - 70 of 591
Cover Image
Quality of experience : beyond the user experience of smart services
Shin, Dong-hee - In: Total quality management & business excellence : an … 26 (2015) 7/8, pp. 919-932
Persistent link: https://www.econbiz.de/10011388436
Cover Image
Development and validation of a measurement instrument for assessing quality management practices in hospitals : an exploratory study
Xiong, Jingjing; He, Zhen; Ke, Ben; Zhang, Min - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 465-478
Persistent link: https://www.econbiz.de/10011579814
Cover Image
Six Sigma adoption in public utilities : a case study
Prashar, Anupama - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 479-506
Persistent link: https://www.econbiz.de/10011579819
Cover Image
Impact of quality management practices on quality performance and financial performance : evidence from Indian manufacturing companies
Parvadavardini, S.; Vivek, N.; Devadasan, S. R. - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 507-530
Persistent link: https://www.econbiz.de/10011579838
Cover Image
Monitoring and reducing patient dissatisfaction : a case study of an Iranian public hospital
Rasouli, Omid; Zarei, Mohammad Hossein - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 531-559
Persistent link: https://www.econbiz.de/10011579841
Cover Image
Developing a short-form measure of personal excellence for use among university students in Taiwan
Tang, Hui-Wen Vivian; Chang, Kuopao; Chou, Tzu-Chin Rojoice - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 560-580
Persistent link: https://www.econbiz.de/10011579847
Cover Image
Dependency relationships between critical factors of quality and employee satisfaction
Álvarez-García, José; Río Rama, María de la Cruz del; … - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 595-612
Persistent link: https://www.econbiz.de/10011579888
Cover Image
The knowledge transfer process in Six Sigma subsidiary firms
Gutierrez Gutierrez, Leopoldo; Barrales-Molina, Vanesa; … - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 613-627
Persistent link: https://www.econbiz.de/10011579911
Cover Image
Teaching principles and fundamentals of business excellence to undergraduate students through a game
Beltrão, Kaizô Iwakami; Barçante, Luiz Cesar - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 681-698
Persistent link: https://www.econbiz.de/10011580410
Cover Image
Korean Standard Quality Excellence Index for strategic quality planning and improvement
Shin, Nina; Park, Sangwook; Lee, Soongeun - In: Total quality management & business excellence : an … 27 (2016) 7/8, pp. 735-750
Persistent link: https://www.econbiz.de/10011580730