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Organisational and environmental indicators of B2B sellers' sales performance in services firms
Rodríguez, Rocío
;
Roberts-Lombard, Mornay
;
Høgevold, …
- In:
European business review
34
(
2022
)
4
,
pp. 578-602
Persistent link: https://www.econbiz.de/10013412243
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2
Securing delight and loyalty in a market with low switching costs
Mntande, Kebone Agnes
;
Stiehler‐Mulder, Beate
; …
- In:
European business review
35
(
2023
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10013545900
Saved in:
3
A relationship marketing perspective on delight, its antecedents and outcomes in a banking context
Svotwa, Tendai Douglas
;
Makanyeza, Charles
; …
- In:
European business review
35
(
2023
)
3
,
pp. 306-336
Persistent link: https://www.econbiz.de/10014280577
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