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Unpacking the perceived opportunity to misbehave : the influence of spatio-temporal and social dimensions on consumer misbehavior
Daunt, Kate L.; Greer, Dominique A. - In: European journal of marketing : EJM 49 (2015) 9/10, pp. 1505-1526
Persistent link: https://www.econbiz.de/10011409443
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Examining the existence of double jeopardy and negative double jeopardy within Twitter
Rogers, Andrew; Daunt, Kate L.; Morgan, Peter; Beynon, … - In: European journal of marketing : EJM 51 (2017) 7/8, pp. 1224-1247
Persistent link: https://www.econbiz.de/10011725670
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Service workers' job performance : the roles of personality traits, organizational identification, and customer orientation
He, Hongwei; Wang, Weiyue; Zhu, Weichun; Harris, Lloyd C. - In: European journal of marketing : EJM 49 (2015) 11/12, pp. 1751-1776
Persistent link: https://www.econbiz.de/10011449315
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Fraudulent consumer returns: exploiting retailers' return policies
Harris, Lloyd C. - In: European journal of marketing : EJM 44 (2010) 6, pp. 730-747
Persistent link: https://www.econbiz.de/10003989123
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Service employees and customer phone rage : an empirical analysis
Harris, Lloyd C. - In: European journal of marketing : EJM 47 (2013) 3/4, pp. 463-484
Persistent link: https://www.econbiz.de/10009733023
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Leadership style and market orientation: An empirical study
Harris, Lloyd C.; Ogbonna, Emmanuel - In: European journal of marketing : EJM 35 (2001) 5-6, pp. 744-764
Persistent link: https://www.econbiz.de/10006090833
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The organizational barriers to developing market orientation
Harris, Lloyd C. - In: European journal of marketing : EJM 34 (2000) 5-6, pp. 598-624
Persistent link: https://www.econbiz.de/10006094440
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The responses of front-line employees to market-oriented culture change
Harris, Lloyd C.; Ogbonna, Emmanuel - In: European journal of marketing : EJM 34 (2000) 3-4, pp. 318-340
Persistent link: https://www.econbiz.de/10006094572
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The dynamics of the legal market: An interaction perspective
O'Malley, Lisa; Harris, Lloyd C. - In: European journal of marketing : EJM 33 (1999) 9-10, pp. 874-895
Persistent link: https://www.econbiz.de/10006096531
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Cultural domination: The key to a market-oriented culture?
Harris, Lloyd C. - In: European journal of marketing : EJM 32 (1998) 3-4, pp. 354-373
Persistent link: https://www.econbiz.de/10006098680