//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"European journal of operational research : EJOR"
~isPartOf:"International journal of quality & reliability management"
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Factors affecting quality and...
Similar by subject
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Quality management
494
Qualitätsmanagement
489
Instandhaltung
242
Maintenance policy
229
Theorie
193
Theory
193
Product quality
74
Produktqualität
74
Service quality
69
Lieferkette
65
Supply chain
65
Scheduling problem
60
Scheduling-Verfahren
60
Maintenance
59
Mathematical programming
56
Mathematische Optimierung
56
Industrie
54
Manufacturing industries
54
Standardisierung
50
Standardization
50
Firm performance
44
Unternehmenserfolg
44
Business process management
39
Prozessmanagement
39
Lean Production
37
Lean production
37
USA
33
United States
33
Lean Management
32
Lean management
32
Markov chain
32
Markov-Kette
32
Performance measurement
29
Performance-Messung
29
Statistical quality control
28
Statistische Qualitätskontrolle
27
Quality control
26
Stochastic process
26
Stochastischer Prozess
26
more ...
less ...
Online availability
All
Undetermined
41
Free
2
Type of publication
All
Article
69
Type of publication (narrower categories)
All
Article in journal
69
Aufsatz in Zeitschrift
69
Case study
1
Conference paper
1
Fallstudie
1
Konferenzbeitrag
1
Language
All
English
69
Author
All
Ahmad Jusoh
2
Bamford, David
2
Fatima, Johra Kayeser
2
Fruchter, Gila E.
2
Georgiou, Andreas C.
2
Gotzamani, Katerina
2
Mastrogiacomo, Luca
2
Adhikari, Arnab
1
Adot, Esther
1
Akhmedova, Anna
1
Alvelos, Helena
1
Amat-Lefort, Natalia
1
Amritesh
1
Andronikidis, Andreas
1
Antony, Jiju
1
Arana-Landin, German
1
Asghari, Maryam
1
Atanasovski, Jane
1
Avinadav, Tal
1
Awad, Mahmoud
1
Azizi, Majid
1
Barbosa-Pereira, Sofia
1
Barravecchia, Federico
1
Barros Jerônimo, Taciana de
1
Basu, Rana
1
Ben-Daya, Mohamed
1
Berbegal-Mirabent, Jasmina
1
Bhat, Shreeranga
1
Bhatnagar, Ashutosh
1
Bhola, Prabha
1
Buavaraporn, Nattapan
1
Bugdol, Marek
1
Burgess, James Francis
1
Campbell-Allen, Nicola
1
Cardoso, Sónia
1
Carter, Arthur E.
1
Catenazzo, Giuseppe
1
Chatterjee, Jayanta
1
Chattinnawat, Wichai
1
Chen, Yahn-Shir
1
more ...
less ...
Published in...
All
European journal of operational research : EJOR
International journal of quality & reliability management
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
104
International journal of productivity and quality management : IJPQM
70
The TQM journal : the international review of organizational improvement
65
Quality management journal : QMJ
49
Total quality management & business excellence
46
International journal of services and operations management
35
International journal of quality and service sciences
32
International journal of hospitality management
30
International journal of production research
25
The service industries journal
25
Auditing : a journal of practice & theory
22
Journal of health organization and management
22
Journal of retailing and consumer services
22
Benchmarking : an international journal ; BIJ
21
Beiträge zur Hochschulpolitik
20
Journal of air transport management
18
Cogent business & management
17
Health care management review : HCM review
17
International journal of business information systems : IJBIS
17
International journal of services, economics and management
17
Service business
17
Managing service quality : MSQ ; an international journal
16
The journal of services marketing
16
International journal of contemporary hospitality management
15
Journal of business research : JBR
15
Amfiteatru economic : an economic and business research periodical
14
International journal of production economics
14
International journal of six sigma and competitive advantage : IJSSCA
14
Tourism management : research, policies, practice
14
Asia Pacific journal of marketing and logistics
13
European research studies
13
Journal of hospitality marketing & management
13
Journal of travel and tourism marketing
13
International journal of services and operations management : IJSOM
11
The accounting review : a publication of the American Accounting Association
11
International journal of services and standards
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
more ...
less ...
Source
All
ECONIS (ZBW)
69
Showing
1
-
10
of
69
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service quality and satisfaction in the banking sector
Fatima, Johra Kayeser
;
Razzaque, Mohammed Abdur
- In:
International journal of quality & reliability management
31
(
2014
)
4
,
pp. 367-379
Persistent link: https://www.econbiz.de/10010341329
Saved in:
2
M-shopping service quality dimensions and their effects on customer trust and loyalty : an empirical study
Zhang, Ruoqing
;
Jun, Minjoon
;
Palacios, Sergio
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 169-191
Persistent link: https://www.econbiz.de/10013535631
Saved in:
3
Modelling satisfaction-commitment relationship in developing country context
Fatima, Johra Kayeser
;
Razzaque, Mohammad A.
;
Di …
- In:
International journal of quality & reliability management
33
(
2016
)
7
,
pp. 985-1001
Persistent link: https://www.econbiz.de/10011604036
Saved in:
4
Statistical tolerance design to minimize dual-responses of APFA height deviations with tolerance cost-quality loss model
Chattinnawat, Wichai
- In:
International journal of quality & reliability management
32
(
2015
)
5
,
pp. 434-455
Persistent link: https://www.econbiz.de/10011376752
Saved in:
5
The roster quality staffing problem : a methodology for improving the roster quality by modifying the personnel structure
Komarudin
;
Guerry, Marie-Anne
;
De Feyter, Tim
;
Vanden …
- In:
European journal of operational research : EJOR
230
(
2013
)
3
,
pp. 551-562
Persistent link: https://www.econbiz.de/10009779889
Saved in:
6
Service quality at the London 2012 games : a paralympics athletes survey
Bamford, David
;
Dehe, Benjamin
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 142-159
Persistent link: https://www.econbiz.de/10011459936
Saved in:
7
Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA : the case of four star hotels
Dabestani, Reza
;
Shahin, Arash
;
Saljoughian, Mohammad
; …
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 160-177
Persistent link: https://www.econbiz.de/10011459948
Saved in:
8
QFD 3D : a new C-shaped matrix diagram quality approach
Vezzetti, Enrico
;
Marcolin, Federica
;
Guerra, Andrea Luigi
- In:
International journal of quality & reliability management
33
(
2016
)
2
,
pp. 178-196
Persistent link: https://www.econbiz.de/10011459958
Saved in:
9
Z and W charts for controlling service processes
Requeijo, José Gomes
;
Puga-Leal, Rogério
;
Matos, Ana Sofia
- In:
International journal of quality & reliability management
34
(
2017
)
2
,
pp. 295-306
Persistent link: https://www.econbiz.de/10011624596
Saved in:
10
TQM and market orientation in care home services
San Miguel, Eduardo
;
Heras-Saizarbitoria, Iñaki
; …
- In:
International journal of quality & reliability management
33
(
2016
)
8
,
pp. 1076-1098
Persistent link: https://www.econbiz.de/10011606137
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->