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Qualitätsmanagement für Dienst...
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Quality management
94
Qualitätsmanagement
93
Dienstleistungsqualität
42
Service quality
42
Theorie
41
Theory
41
Product quality
37
Produktqualität
37
Lieferkette
31
Supply chain
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Supply chain management
18
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Lieferantenmanagement
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Statistische Qualitätskontrolle
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Quality
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OR in health services
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Industrie
6
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6
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6
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Fernández, Arturo J.
4
De Giovanni, Pietro
3
Ma, Yizhong
3
Mukherjee, Amitava
3
Tu, Yiliu
3
Cavalcante, C. A. V.
2
Chakraborti, Subhabrata
2
Chernonog, Tatyana
2
Fruchter, Gila E.
2
Gong, Yeming
2
Hsieh, Chung-chi
2
Jalali, Hamed
2
Linderman, Kevin
2
Liu, Yu-te
2
Lopes, R. S.
2
Nikolaidis, Yiannis
2
Ouyang, Linhan
2
Scarf, P. A.
2
Song, Zhi
2
Tagaras, George
2
Tapiero, Charles S.
2
Wang, Jianjun
2
Zaccour, Georges
2
Zhang, Jiujun
2
Zhang, Shichen
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Adams, James
1
Aldowaisan, Tariq
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Alvarez, E. M.
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Amado, Carla A. F.
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Andritsos, Dimitrios A.
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Ansaripoor, Amir H.
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Arabzadeh, Bahar
1
Arumugam, V.
1
Asadabadi, Mehdi Rajabi
1
Atkins, Derek R.
1
Aust, Gerhard
1
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European journal of operational research : EJOR
SpringerLink / Bücher
1,686
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
659
International journal of productivity and quality management : IJPQM
506
The TQM journal : the international review of organizational improvement
487
International journal of quality & reliability management
457
International journal of hospitality management
434
Gabler Edition Wissenschaft
406
Springer eBook Collection / Business and Economics
393
International journal of production research
380
Springer eBook Collection
358
Journal of retailing and consumer services
338
Europäische Hochschulschriften / 5
331
The service industries journal
316
Total quality management & business excellence
299
Journal of business research : JBR
277
Research
267
International journal of production economics
237
Quality management journal : QMJ
223
The journal of services marketing
220
Lehrbuch
218
Working paper / National Bureau of Economic Research, Inc.
196
NBER working paper series
193
International journal of six sigma and competitive advantage : IJSSCA
186
Auditing : a journal of practice & theory
177
International journal of contemporary hospitality management
175
NBER Working Paper
174
International journal of services and operations management
172
International journal of quality and service sciences
170
Services marketing quarterly
146
Journal of hospitality marketing & management
143
Health care management review : HCM review
140
Journal of air transport management
138
Tourism management : research, policies, practice
133
Cogent business & management
126
Journal of travel and tourism marketing
124
Service business
120
Journal of service management
118
Journal of service research : JSR
118
Gabler Research
111
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ECONIS (ZBW)
127
USB Cologne (EcoSocSci)
1
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1
Impact of an "online-to-store" channel on demand allocation, pricing and profitability
Cao, James
;
So, Kut C.
;
Yin, Shuya
- In:
European journal of operational research : EJOR
248
(
2016
)
1
,
pp. 234-245
Persistent link: https://www.econbiz.de/10011434794
Saved in:
2
The roster quality staffing problem : a methodology for improving the roster quality by modifying the personnel structure
Komarudin
;
Guerry, Marie-Anne
;
De Feyter, Tim
;
Vanden …
- In:
European journal of operational research : EJOR
230
(
2013
)
3
,
pp. 551-562
Persistent link: https://www.econbiz.de/10009779889
Saved in:
3
Robust fuzzy quality function deployment based on the mean-end-chain concept : service station evaluation problem for rail catering services
Wu, Xin
;
Nie, Lei
;
Xu, Meng
- In:
European journal of operational research : EJOR
263
(
2017
)
3
,
pp. 974-995
Persistent link: https://www.econbiz.de/10011794479
Saved in:
4
Optimal design of Shewhart-Lepage type schemes and its application in monitoring service quality
Mukherjee, Amitava
;
Sen, Rudra
- In:
European journal of operational research : EJOR
266
(
2018
)
1
,
pp. 147-167
Persistent link: https://www.econbiz.de/10011811627
Saved in:
5
A DEA based composite measure of quality and its associated data uncertainty interval for health care provider profiling and pay-for-performance
Shwartz, Michael
;
Burgess, James Francis
;
Zhu, Joe
- In:
European journal of operational research : EJOR
253
(
2016
)
2
,
pp. 489-502
Persistent link: https://www.econbiz.de/10011490366
Saved in:
6
Quality inspection scheduling for multi-unit service enterprises
Carter, Arthur E.
;
Ragsdale, Cliff T.
- In:
European journal of operational research : EJOR
194
(
2009
)
1
,
pp. 114-126
Persistent link: https://www.econbiz.de/10003835384
Saved in:
7
Capturing and prioritizing students' requirements for course design by embedding fuzzy-AHP and linear programming in QFD
Kamvysi, Konstantina
;
Gotzamani, Katerina
; …
- In:
European journal of operational research : EJOR
237
(
2014
)
3
,
pp. 1083-1094
Persistent link: https://www.econbiz.de/10010384623
Saved in:
8
How responsive should a firm be to customers' expectations?
Fruchter, Gila E.
;
Wiszniewska-Matyszkiel, Agnieszka
- In:
European journal of operational research : EJOR
314
(
2024
)
1
,
pp. 323-339
Persistent link: https://www.econbiz.de/10014456862
Saved in:
9
Contract design when quality is co-created in a supply chain
Avinadav, Tal
;
Chernonog, Tatyana
;
Fruchter, Gila E.
; …
- In:
European journal of operational research : EJOR
286
(
2020
)
3
,
pp. 908-918
Persistent link: https://www.econbiz.de/10012291592
Saved in:
10
To outsource or not : bike-share rebalancing strategies under the service quality deviation of a third party
Gu, Wei
;
Yu, Xiaoru
;
Zhang, Shichen
;
Yan, Xiangbin
; …
- In:
European journal of operational research : EJOR
310
(
2023
)
2
,
pp. 847-859
Persistent link: https://www.econbiz.de/10014340788
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