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~isPartOf:"Gabler Edition Wissenschaft"
~isPartOf:"International journal of services, economics and management"
~subject:"Innovation"
~subject:"Service quality"
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Innovation
Service quality
Unternehmen
167
Theorie
156
Theory
156
Beziehungsmarketing
134
Deutschland
134
Relationship marketing
134
Germany
130
Consumer behaviour
46
Konsumentenverhalten
46
Dienstleistungsqualität
31
Einzelhandel
31
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Lieferantenmanagement
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Innovationsmanagement
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Wettbewerbsstrategie
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Boon Liat Cheng
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Hew, Teck-soon
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Hiram Ting
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Gabler Edition Wissenschaft
International journal of services, economics and management
Journal of retailing and consumer services
222
Journal of business research : JBR
159
International journal of hospitality management
135
The journal of services marketing
109
The service industries journal
86
SpringerLink / Bücher
74
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
61
Journal of hospitality marketing & management
56
Services marketing quarterly
54
Journal of service research : JSR
50
International journal of contemporary hospitality management
48
Service business
48
Industrial marketing management : the international journal for industrial and high-tech firms
47
Journal of travel and tourism marketing
44
Journal of service management
43
Cogent business & management
35
Tourism management : research, policies, practice
34
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
33
Journal of service research
33
The TQM journal : the international review of organizational improvement
33
Journal of strategic marketing
31
Journal of the Academy of Marketing Science
31
The journal of business & industrial marketing
30
International journal of quality and service sciences
29
Journal of retailing
28
Asia Pacific journal of marketing and logistics
26
International journal of services and operations management
26
The international journal of bank marketing : IJBM
26
International journal of services and operations management : IJSOM
24
Psychology & marketing
24
Managing service quality : MSQ ; an international journal
23
Marketing intelligence & planning
23
Total quality management & business excellence
23
International journal of productivity and quality management : IJPQM
21
Journal of air transport management
21
Journal of marketing
21
The international review of retail, distribution and consumer research
21
International journal of electronic customer relationship management : IJECRM
20
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ECONIS (ZBW)
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Kundenberatung im persönlichen Verkauf : ein problemlösungsorientierter Ansatz für den stationären
Einzelhandel
Stiller, Michael
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003335970
Saved in:
2
Kundenberatung im persönlichen Verkauf : Ein problemlösungsorientierter Ansatz für den stationären
Einzelhandel
Stiller, Michael
-
2006
Persistent link: https://www.econbiz.de/10013515589
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3
Customer integration in industrial innovation projects
Sandmeier, Patricia
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003656807
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4
Dienstleistungsqualität im Handel
Deppisch, Carl Georg
-
1997
Persistent link: https://www.econbiz.de/10000959692
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5
Wettbewerbsvorteile im Electronic Retailing : theoretische Grundlagen und empirische Ergebnisse auf der Basis der Resource-Advantage-Theorie
Adolphs, Kai
-
2004
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002386026
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6
Steigerung der Dienstleistungsqualität mit Electronic-Banking :
Kundenorientierung
am Beispiel sächsischer Genossenschaftsbanken
Eusterbrock, Claudia
-
1999
Persistent link: https://www.econbiz.de/10000679755
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7
Kundennahe Institutionen als Träger innovationsrelevanten Kundenwissens : Vertrieb und Handel als potenzielle Integratoren bei Produktinnovationen
Rath, Verena
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003726673
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8
Käuferverhalten bei legalen Musikdownloads : Auswahlverhalten, Qualitätsbeurteilung und Kundenbindung
Schwenkert, Ferdinand Emanuel
-
2006
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003354638
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9
Innovationsexperimente : kundenintegrierendes Vorgehensmodell zur Entwicklung mobiler Dienste bei diskontinuierlichen Innovationen
Möller, Matthias
-
2007
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003280474
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10
The impact of customer education on customer participation, functional service quality and trust in restaurant services
Yin, Cheng-yue
;
Yang, Xue
- In:
International journal of services, economics and management
1
(
2007/09
)
3
,
pp. 233-249
Persistent link: https://www.econbiz.de/10003837086
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