satisfaction in students’ industrial training (internship) program. Those three independent variables are dimensions of individual … respective individual factor to the internship satisfaction. Design/methodology/approach: The research population was the 6th and … findings are (1) individual factors bring positive and significant effect towards internship job satisfaction, (2) individual …

Purpose: This study aimed to identify the structural relationships among the self-efficacy, job satisfaction … results found that self-efficacy positively influenced organizational commitment and job satisfaction, job satisfaction … positively influenced customer satisfaction and organizational commitment, and self-efficacy and organizational commitment …

-customer satisfaction on e-loyalty. In particular, it focuses on the mediating effect of e-customer satisfaction in the relationship between … significant positive impact on e-customer satisfaction. E-Marketing and e-Sales were found to have a statistically significant … study also found that e-customer satisfaction significantly mediated the link between online purchase e-CRM activities …

contact frequency on relationship satisfaction. Design/methodology/approach: To explain this phenomenon, literature reviews … about contact frequency, contact mode, relationship satisfaction, the moderating effect of contact mode (personal vs … frequency and relationship satisfaction.As a results, Contact frequency does not significantly affect satisfaction with a …

Purpose: This study aims to investigate the impact of bank clerks' human service quality(HSQ) on customer sat-isfaction … (CS), as well as the effect of rapport established between the service provider and the customer on satisfaction. Design … service quality and rapport in competition with online banks can address the fundamental issue of customer satisfaction …

Purpose: The purpose of this study is to analyze the effect of meal experience of foreign tourists on satisfaction and … tourists consuming traditional food in tourist destinations is expected to provide satisfaction and can lead to loyalty to the … traditional Balinese food has a significant effect on tourist satisfaction and also tourist loyalty.And the satisfaction of …