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Singapore Airlines' balancing act
Heracleous, Loizos; Wirtz, Jochen - In: Harvard business review : HBR 88 (2010) 7/8, pp. 145-149
Persistent link: https://www.econbiz.de/10008658587
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When hiring, first test, and then interview
Bateson, John E. G.; Wirtz, Jochen; Burke, Eugene; … - In: Harvard business review : HBR 91 (2013) 11, pp. 34
Persistent link: https://www.econbiz.de/10010196177
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THE GLOBE The air carrier known for premium service is also a cost leader in an unforgiving industry.
Heracleous, Loizos; Wirtz, Jochen - In: Harvard business review : HBR (2010), pp. 145-154
Persistent link: https://www.econbiz.de/10008434078