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~isPartOf:"Harvard-Business-Manager : das Wissen der Besten"
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Harvard-Business-Manager : das Wissen der Besten
Marketing management : a quarterly business management publication of the American Marketing Association
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Business horizons
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Louisiana State University. College of Business Administration. Division of Research. Occasional paper no. 15
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Kundenbeschwerden: Was Fairness bringt
Tax, Stephen S.
;
Brown, Stephen W.
- In:
Harvard-Business-Manager : das Wissen der Besten
22
(
2000
)
1
,
pp. 94-107
Persistent link: https://www.econbiz.de/10007052798
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