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Through the looking glass : confronting health care management's biggest challenges in the wake of a crisis
Gifford, Rachel; Baan, Frank van de; Westra, Daan; … - In: Health care management review : HCM review 48 (2023) 2, pp. 185-196
Persistent link: https://www.econbiz.de/10014313699
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Evaluating the link between human resource management decisions and patient satisfaction with quality of care
Oppel, Eva-Maria; Winter, Vera; Schreyögg, Jonas - In: Health care management review : HCM review 42 (2017) 1, pp. 53-64
Persistent link: https://www.econbiz.de/10011632124
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The experience of patient aligned care team (PACT) members
Ladebue, Amy C.; Helfrich, Christian D.; Gerdes, Zachary T. - In: Health care management review : HCM review 41 (2016) 1, pp. 2-10
Persistent link: https://www.econbiz.de/10011421748
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The influence of organizational factors on patient safety : examining successful handoffs in health care
Richter, Jason P.; McAlearney, Ann Scheck; Pennell, … - In: Health care management review : HCM review 41 (2016) 1, pp. 32-41
Persistent link: https://www.econbiz.de/10011421760
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Coping with interdependencies related to patient choice : boundary-spanning at four accountable care organizations
Hilligoss, Brian; McAlearney, Ann Scheck; Song, Paula H. - In: Health care management review : HCM review 44 (2019) 2, pp. 115-126
Persistent link: https://www.econbiz.de/10012003973
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The impact of accountable care organization participation on hospital patient experience
Diana, Mark L.; Zhang, Yongkang; Yeager, Valerie A.; … - In: Health care management review : HCM review 44 (2019) 2, pp. 148-158
Persistent link: https://www.econbiz.de/10012004002
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Giving voice to all patients : on patients at the margins and their intention and perceived ability to complain
Salge, Torsten Oliver; Antons, David; Cichy, Patrick; … - In: Health care management review : HCM review 43 (2018) 2, pp. 126-137
Persistent link: https://www.econbiz.de/10011845638
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When open access might not work : understanding patient attitudes in appointment scheduling
Finkelstein, Stacey R.; Liu, Nan; Rosenthal, David; … - In: Health care management review : HCM review 43 (2018) 4, pp. 348-358
Persistent link: https://www.econbiz.de/10011930149
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Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.; Stock, Gregory N.; Gowen, … - In: Health care management review : HCM review 40 (2015) 1, pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
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Learning from patients : the impact of using patients' narratives on patient experience scores
Nembhard, Ingrid M.; Matta, Sasmira; Shaller, Dale; … - In: Health care management review : HCM review 49 (2024) 1, pp. 2-13
Persistent link: https://www.econbiz.de/10014455355