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~isPartOf:"Health care management review : HCM review"
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Dienstleistungsqualität
101
Service quality
101
Hospital
74
Krankenhaus
74
Gesundheitsversorgung
55
Health care
55
Patienten
34
Patients
34
USA
27
United States
27
Gesundheitswesen
24
Health care system
24
Nursing profession
20
Pflegeberufe
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Quality management
17
Qualitätsmanagement
17
Customer satisfaction
13
Kundenzufriedenheit
13
Domestic care
12
Häusliche Pflege
12
Nursing home
12
Pflegeheim
12
Arbeitsgruppe
10
Team
10
hospitals
10
patient satisfaction
10
Basisgesundheitsversorgung
9
Hospital financing
9
Krankenhausfinanzierung
9
Primary health care
9
quality improvement
9
Arbeitszufriedenheit
8
Corporate culture
8
Job satisfaction
8
Physicians
8
Unternehmenskultur
8
patient experience
8
quality
8
Ärzte
8
Großbritannien
6
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102
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English
102
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Singer, Sara J.
6
Castle, Nicholas G.
5
Richter, Jason P.
5
Bazzoli, Gloria J.
3
Begun, James W.
3
Harless, David W.
3
McAlearney, Ann Scheck
3
Nembhard, Ingrid M.
3
Rathert, Cheryl
3
Alexander, Jeffrey A.
2
Beauvais, Brad
2
Brewer, Carol S.
2
Carretta, Henry J.
2
Chien, Alyna T.
2
Chukmaitov, Askar S.
2
Djukic, Maja
2
Gaba, David M.
2
Gowen, Charles, III.
2
Hearld, Larry R.
2
Kazley, Abby Swanson
2
Kim, Forest S.
2
Kovner, Christine T.
2
Mazurenko, Olena
2
McCaughey, Deirdre
2
McFadden, Kathleen L.
2
McGhan, Gwen
2
McHugh, Matthew D.
2
Menachemi, Nir
2
Oppel, Eva-Maria
2
Ozcan, Yasar A.
2
Rosen, Amy
2
Rubenstein, Lisa V.
2
Siegel, Elena O.
2
Song, Paula H.
2
Trinh, Hanh Q.
2
Vogus, Timothy J.
2
Williams, Eric S.
2
Young, Gary J.
2
Abraham, Jean
1
Adler-Milstein, Julia R.
1
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Health care management review : HCM review
Journal of air transport management
945
International journal of hospitality management
420
Journal of retailing and consumer services
349
Journal of business research : JBR
308
The service industries journal
303
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
223
The journal of services marketing
213
NBER working paper series
203
Working paper / National Bureau of Economic Research, Inc.
202
Transportation research / E : an international journal
189
NBER Working Paper
181
Tourism management : research, policies, practice
175
Auditing : a journal of practice & theory
173
International journal of contemporary hospitality management
173
Journal of travel and tourism marketing
143
Journal of hospitality marketing & management
142
Services marketing quarterly
141
The TQM journal : the international review of organizational improvement
128
International journal of quality & reliability management
118
International journal of quality and service sciences
113
International journal of productivity and quality management : IJPQM
110
Service business
110
International journal of services and operations management
109
Cogent business & management
107
Journal of service research : JSR
103
European journal of operational research : EJOR
99
Discussion paper series / IZA
96
Journal of service management
95
The accounting review : a publication of the American Accounting Association
95
Total quality management & business excellence
93
Quality management journal : QMJ
92
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
84
Economics of education review
82
Management science : journal of the Institute for Operations Research and the Management Sciences
79
International journal of services, economics and management
78
Managing service quality : MSQ ; an international journal
76
Journal of health economics
75
Journal of revenue and pricing management
74
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
72
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ECONIS (ZBW)
102
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1
Comparing safety climate in naval aviation and hospitals : implications for improving patient safety
Singer, Sara J.
;
Rosen, Amy
;
Zhao, Shibei
;
Ciavarelli, …
- In:
Health care management review : HCM review
35
(
2010
)
2
,
pp. 134-146
Persistent link: https://www.econbiz.de/10003956549
Saved in:
2
The experience of patient aligned care team (PACT) members
Ladebue, Amy C.
;
Helfrich, Christian D.
;
Gerdes, Zachary T.
- In:
Health care management review : HCM review
41
(
2016
)
1
,
pp. 2-10
Persistent link: https://www.econbiz.de/10011421748
Saved in:
3
The influence of organizational factors on patient safety : examining successful handoffs in health care
Richter, Jason P.
;
McAlearney, Ann Scheck
;
Pennell, …
- In:
Health care management review : HCM review
41
(
2016
)
1
,
pp. 32-41
Persistent link: https://www.econbiz.de/10011421760
Saved in:
4
Do hospitals that do the right thing have more satisfied patients?
Tajeu, Gabriel S.
;
Kazley, Abby Swanson
;
Menachemi, Nir
- In:
Health care management review : HCM review
40
(
2015
)
4
,
pp. 348-355
Persistent link: https://www.econbiz.de/10011374632
Saved in:
5
Doing well by doing good : evaluating the influence of patient safety performance on hospital financial outcomes
Beauvais, Brad
;
Richter, Jason P.
;
Kim, Forest S.
- In:
Health care management review : HCM review
44
(
2019
)
1
,
pp. 2-9
Persistent link: https://www.econbiz.de/10011982136
Saved in:
6
Service line structure and decision-maker attention in three health systems : implications for patient-centered care
Louis, Christopher J.
;
Clark, Jonathan R.
;
Gray, Barbara L.
- In:
Health care management review : HCM review
44
(
2019
)
1
,
pp. 41-56
Persistent link: https://www.econbiz.de/10011982148
Saved in:
7
Common predictors of nurse-reported quality of care and patient safety
Stimpfel, Amy Witkoski
;
Djukic, Maja
;
Brewer, Carol S.
; …
- In:
Health care management review : HCM review
44
(
2019
)
1
,
pp. 57-66
Persistent link: https://www.econbiz.de/10011982150
Saved in:
8
Examination of the relationship between management and clinician perception of patient safety climate and patient satisfaction
Mazurenko, Olena
;
Richter, Jason
;
Kazley, Abby Swanson
; …
- In:
Health care management review : HCM review
44
(
2019
)
1
,
pp. 79-89
Persistent link: https://www.econbiz.de/10011982157
Saved in:
9
A taxonomy of hospitals participating in Medicare accountable care organizations
Bazzoli, Gloria J.
;
Harless, David W.
;
Chukmaitov, Askar S.
- In:
Health care management review : HCM review
44
(
2019
)
2
,
pp. 93-103
Persistent link: https://www.econbiz.de/10012003967
Saved in:
10
Factors associated with hospital participation in centers for medicare and medicaid services' accountable care organization programs
Chukmaitov, Askar S.
;
Harless, David W.
;
Bazzoli, Gloria J.
- In:
Health care management review : HCM review
44
(
2019
)
2
,
pp. 104-114
Persistent link: https://www.econbiz.de/10012003971
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