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Patients' preferences for family medicine physicians' video biographies
Perrault, Evan K. - In: Health marketing quarterly 33 (2016) 4, pp. 342-352
Persistent link: https://www.econbiz.de/10011628493
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The four Ps of patient experience : a new strategic framework informed by theory and practice
Kash, Bita A.; McKahan, Molly; Tomaszewski, Lesley; … - In: Health marketing quarterly 35 (2018) 4, pp. 313-325
Persistent link: https://www.econbiz.de/10011979399
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Patient consideration of local hospital, center of excellence, and medical tourism options for surgery
Yoo, Boonghee; Thelen, Shawn T.; Harrison, Kristina - In: Health marketing quarterly 40 (2023) 2, pp. 119-140
Persistent link: https://www.econbiz.de/10014295039
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Patient proactivity : behaviors, attitudes, and its relationship with satisfaction with the American health care delivery system
Fullerton, Sam; McCullough, Tammy - In: Health marketing quarterly 31 (2014) 1, pp. 78-96
Persistent link: https://www.econbiz.de/10010362775
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Patient satisfaction scores and their relationship to hospital website quality measures
Ford, Eric W.; Huerta, Timothy R.; Diana, Mark L.; … - In: Health marketing quarterly 30 (2013) 4, pp. 334-348
Persistent link: https://www.econbiz.de/10010244736
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Understanding the factors that influence patient satisfaction with ambulance services
Bogomolova, Svetlana; Tan, P. J.; Dunn, S. P.; … - In: Health marketing quarterly 33 (2016) 2, pp. 163-180
Persistent link: https://www.econbiz.de/10011517975
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Increasing patient satisfaction : a new model development
Otani, Koichiro; Deng, Yihao; Waterman, Brian; … - In: Health marketing quarterly 31 (2014) 4, pp. 370-382
Persistent link: https://www.econbiz.de/10010472667
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Subjective quality information : effects of patient experience outcomes and display formats on evaluation and choice intentions
Dietrich, Martin; Renner, Simone - In: Health marketing quarterly 32 (2015) 3, pp. 234-249
Persistent link: https://www.econbiz.de/10011383939
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The mediating role of patient satisfaction in the effect of patient visit experiences on word-of-mouth intention
Akbolat, Mahmut; Sezer, Cemal; Ünal, Özgün; Amarat, … - In: Health marketing quarterly 38 (2021) 1, pp. 12-22
Persistent link: https://www.econbiz.de/10012607836
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How to improve patient satisfaction behavioral compliance and hospital image through nurse caring : strategizing for healthcare during COVID-19
AlOmari, Firas - In: Health marketing quarterly 38 (2021) 2/3, pp. 52-69
Persistent link: https://www.econbiz.de/10012695233