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Process redesign for health ca...
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Gesundheitsversorgung
71
Health care
71
Hospital
49
Krankenhaus
49
Dienstleistungsqualität
40
Service quality
40
Gesundheitswesen
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Health marketing quarterly
NBER working paper series
735
Working paper / National Bureau of Economic Research, Inc.
656
NBER Working Paper
591
Journal of health economics
515
International journal of production research
487
SpringerLink / Bücher
487
Health economics
408
Journal of health organization and management
400
Health care management review : HCM review
367
The European journal of health economics : HEPAC ; health economics in prevention and care
346
Business process management journal
342
IMF Staff Country Reports
333
Discussion paper series / IZA
315
Health care management science
289
European journal of operational research : EJOR
282
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221
Health affairs : at the intersection of health, health care, and policy
204
International journal of hospitality management
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World Bank E-Library Archive
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The TQM journal : the international review of organizational improvement
147
Management science : journal of the Institute for Operations Research and the Management Sciences
141
Policy research working paper : WPS
138
International journal of productivity and quality management : IJPQM
136
Technological forecasting & social change : an international journal
132
Inquiry : a journal of health care organization, provision and financing
128
Socio-economic planning sciences : the international journal of public sector decision-making
128
The European journal of health economics
127
Journal of business research : JBR
126
CHE research paper
121
International journal of business process integration and management : IJBPIM
119
State of Health in the EU
116
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
114
Krankenhausmanagement : Strategien, Konzepte, Methoden
113
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ECONIS (ZBW)
158
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1
Patients
' preferences for family medicine physicians' video biographies
Perrault, Evan K.
- In:
Health marketing quarterly
33
(
2016
)
4
,
pp. 342-352
Persistent link: https://www.econbiz.de/10011628493
Saved in:
2
The four Ps of patient experience : a new strategic framework informed by theory and practice
Kash, Bita A.
;
McKahan, Molly
;
Tomaszewski, Lesley
; …
- In:
Health marketing quarterly
35
(
2018
)
4
,
pp. 313-325
Persistent link: https://www.econbiz.de/10011979399
Saved in:
3
Patient consideration of local
hospital
, center of excellence, and medical tourism options for surgery
Yoo, Boonghee
;
Thelen, Shawn T.
;
Harrison, Kristina
- In:
Health marketing quarterly
40
(
2023
)
2
,
pp. 119-140
Persistent link: https://www.econbiz.de/10014295039
Saved in:
4
Patient proactivity : behaviors, attitudes, and its relationship with satisfaction with the American health care delivery system
Fullerton, Sam
;
McCullough, Tammy
- In:
Health marketing quarterly
31
(
2014
)
1
,
pp. 78-96
Persistent link: https://www.econbiz.de/10010362775
Saved in:
5
Patient satisfaction scores and their relationship to
hospital
website quality measures
Ford, Eric W.
;
Huerta, Timothy R.
;
Diana, Mark L.
; …
- In:
Health marketing quarterly
30
(
2013
)
4
,
pp. 334-348
Persistent link: https://www.econbiz.de/10010244736
Saved in:
6
Understanding the factors that influence patient satisfaction with ambulance services
Bogomolova, Svetlana
;
Tan, P. J.
;
Dunn, S. P.
; …
- In:
Health marketing quarterly
33
(
2016
)
2
,
pp. 163-180
Persistent link: https://www.econbiz.de/10011517975
Saved in:
7
Increasing patient satisfaction : a new model development
Otani, Koichiro
;
Deng, Yihao
;
Waterman, Brian
; …
- In:
Health marketing quarterly
31
(
2014
)
4
,
pp. 370-382
Persistent link: https://www.econbiz.de/10010472667
Saved in:
8
Subjective quality information : effects of patient experience outcomes and display formats on evaluation and choice intentions
Dietrich, Martin
;
Renner, Simone
- In:
Health marketing quarterly
32
(
2015
)
3
,
pp. 234-249
Persistent link: https://www.econbiz.de/10011383939
Saved in:
9
The mediating role of patient satisfaction in the effect of patient visit experiences on word-of-mouth intention
Akbolat, Mahmut
;
Sezer, Cemal
;
Ünal, Özgün
;
Amarat, …
- In:
Health marketing quarterly
38
(
2021
)
1
,
pp. 12-22
Persistent link: https://www.econbiz.de/10012607836
Saved in:
10
How to improve patient satisfaction behavioral compliance and
hospital
image through nurse caring : strategizing for healthcare during COVID-19
AlOmari, Firas
- In:
Health marketing quarterly
38
(
2021
)
2/3
,
pp. 52-69
Persistent link: https://www.econbiz.de/10012695233
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