Siemens, once noted for its bureaucratic and hierarchical approach to business, has adopted a grass‐roots and “bottom up” approach to knowledge management, which has transformed the company over the last three years. Without any suggestion or provocation from above, middle‐level...

How often have individuals vowed to change their ways, stop, reflect and start over? Large corporations too often face the starker situation of evolve or die – few can do so. Boeing has proved itself one of the global leaders in knowledge management. Given the pressures and increasing strains...

Imagine a world without voice mails, e‐mails, pagers and cell phones. For workers aged around 40, or over, it is not hard to do. The only interruptions many of these people used to experience to the normal rhythm of daily working life were when the office telephone rang, or someone called in...

Purpose – Shows how workforce analytics can help human resource (HR) management specialists to be more effective in the digital era. Design/methodology/approach – Draws on the author’s experience, plus a review of the literature. Findings – Reveals how analytics have transformed ways of...

Purpose – Observes how a learning program helped a new business created following the collapse of UK care-home company Southern Cross to deal with a legacy of poor management and damaged morale and their inevitable consequences for service quality. Design/methodology/approach – Explains the...

Purpose – This paper aims to observe that strong policies on employee engagement helped the UK and international payment-systems provider VocaLink to introduce organizational change smoothly and win Investors in People (IiP) gold for its human resource (HR) practices....

Purpose – The purpose of this paper id to observe how imaginative human resource (HR) management has helped overcome resistance and improve performance following the takeover of the Talcher thermal power station in Odisha, India, by central government’s National Thermal Power Corporation...

Purpose – This paper observes that Apple illustrates the right and wrong ways to bring about organizational change, and emphasizes the key role of personalities in the process. Design/methodology/approach – Compares and contrasts the performance of Apple under the leadership of Steve Jobs...