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Technology, selection, and training in call centers
Sieben, Inge; Grip, Andries de; Longen, Jessica; … - In: ILR review : the journal of work and policy 62 (2008/09) 4, pp. 553-572
Persistent link: https://www.econbiz.de/10003883039
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The influence of human resource management practices on employee voluntary turnover rates in the Canadian non governmental sector
Haines, Victor Y.; Jalette, Patrice; Larose, Karine - In: ILR review : the journal of work and policy 63 (2009/10) 2, pp. 228-246
Persistent link: https://www.econbiz.de/10003936753
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Der Betrieb als Ort lebensbegleitenden Lernens?
Heidemann, Winfried - In: WSI-Mitteilungen : Zeitschrift des Wirtschafts- und … 63 (2010) 4, pp. 210-213
Persistent link: https://www.econbiz.de/10003950652
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The economic pay-offs to informal training : evidence from routine service work
Liu, Xiangmin; Batt, Rosemary L. - In: ILR review : the journal of work and policy 61 (2007/08) 1, pp. 75-89
Persistent link: https://www.econbiz.de/10003585821
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Umsetzungsprobleme qualitativer Tarifverträge
Salm, Rainer; Stieler, Sylvia - In: WSI-Mitteilungen : Zeitschrift des Wirtschafts- und … 60 (2007) 7, pp. 403-405
Persistent link: https://www.econbiz.de/10003502026
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Praxis und Interesse : Bildungsinnovationen aus arbeitspolitischer Sicht
Pongratz, Hans J.; Trinczek, Rainer - In: WSI-Mitteilungen : Zeitschrift des Wirtschafts- und … 59 (2006) 3, pp. 150-155
Persistent link: https://www.econbiz.de/10003299297
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Effectiveness of interactive computer-based instruction : a review of studies published between 1995 and 2007
Johnson, Douglas A.; Rubin, Sophie - In: Journal of organizational behavior management 31 (2011) 1, pp. 55-94
Persistent link: https://www.econbiz.de/10009006787
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Berufliche Bildung in Unternehmen : Strukturen und neue Entwicklungen ; Schwerpunktheft
2012
Persistent link: https://www.econbiz.de/10009568753
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A comparison of pyramidal staff training and direct staff training in community-based day programs
Haberlin, Alayna T.; Beauchamp, Ken; Agnew, Judy; … - In: Journal of organizational behavior management 32 (2012) 1, pp. 65-74
Persistent link: https://www.econbiz.de/10009546147
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The effects of evaluating video examples of staffs' own versus others' performance on discrete-trial training skills in a human service setting
Williams, W. Larry; Gallinat, Julianne - In: Journal of organizational behavior management 31 (2011) 2, pp. 97-116
Persistent link: https://www.econbiz.de/10009266763