//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"ILR review : the journal of work and policy"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service management and employm...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
USA
7
United States
7
Telecommunications
4
Telekommunikation
4
2003-2006
3
Arbeitsbeziehungen
3
Call centre
3
Callcenter
3
Collective bargaining
3
Employment relations
3
Gewerkschaftsmitgliedschaft
3
Institutional economics
3
Institutionenökonomik
3
Tarifverhandlungen
3
Telecommunications industry
3
Telekommunikationssektor
3
Union membership
3
1998
2
Arbeitsgruppe
2
Arbeitsproduktivität
2
Canada
2
Compensation system
2
Deregulation
2
Deregulierung
2
Deutschland
2
Germany
2
Human Resource Management
2
Kanada
2
Labour productivity
2
Outsourcing
2
Personalmanagement
2
Team
2
Vergütungssystem
2
telecommunications
2
1994
1
2003-2007
1
Arbeitsbedingungen
1
Arbeitszeit
1
Arbeitszeitgestaltung
1
Betriebliches Bildungsmanagement
1
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
11
Type of publication (narrower categories)
All
Article in journal
11
Aufsatz in Zeitschrift
11
Language
All
English
11
Author
All
Batt, Rosemary L.
6
Doellgast, Virginia
4
Benassi, Chiara
1
Berg, Peter
1
Colvin, Alexander James
1
Deery, Stephen
1
Frost, Ann C.
1
Holtgrewe, Ursula
1
Katz, Harry Charles
1
Keefe, Jeffrey
1
Keefe, Jeffrey H.
1
Kwon, Hyunji
1
Liu, Xiangmin
1
Nohara, Hiroatsu
1
Sarmiento-Mirwaldt, Katja
1
Van Jaarsveld, Danielle
1
more ...
less ...
Published in...
All
ILR review : the journal of work and policy
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca
23
ILR Review
10
British Journal of Industrial Relations
9
BJIR : an international journal of employment relations
8
Working paper series / Center for Advanced Human Resource Studies
8
European journal of industrial relations
7
Industrial relations : a journal of economy & society
7
Industrial and Labor Relations Review
6
The Oxford handbook of work and organization
4
Upjohn Institute Working Paper
4
Academy of Management journal : AMJ
3
The international journal of human resource management
3
Transfer : the European review of labour and research ; quarterly review of the European Trade Union Institute
3
Administrative science quarterly : ASQ ; dedicated to advancing the understanding of administration through empirical investigation and theoretical analysis
2
Challenge
2
Creating good jobs : an industry-based strategy
2
Human Resource Management Journal
2
Human relations
2
Human resource management journal
2
OUP Catalogue
2
Research in personnel and human resources management : a research annual
2
Socio-economic review
2
The Oxford handbook of human resource management
2
Upjohn Institute working papers
2
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
2
A research agenda for work and employment
1
Academy of Management perspectives : AMP
1
After-development dynamics : South Korea's contemporary engagement with Asia
1
British journal of industrial relations : BJIR ; an international journal of employment relations
1
Brookings trade forum
1
CEPR Reports and Issue Briefs
1
Challenge : the magazine of economic affairs
1
Comercio exterior : CE
1
Creating competitive capacity : labor market institutions and workplace practices in Germany and the United States
1
Economic and industrial democracy : EID ; an international journal
1
Employee Relations: The International Journal
1
Financialization, new investment funds, and labour : an international comparison
1
Globalisation and work in Asia
1
Handbook of research on employee voice
1
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Work organization, technology, and performance in customer service and sales
Batt, Rosemary L.
- In:
ILR review : the journal of work and policy
52
(
1999
)
4
,
pp. 539-564
Persistent link: https://www.econbiz.de/10001622246
Saved in:
2
Explaining wage inequality in telecommunications services : customer segmentation, human resource practices, and union decline
Batt, Rosemary L.
- In:
ILR review : the journal of work and policy
54
(
2000/01
)
2
,
pp. 425-449
Persistent link: https://www.econbiz.de/10001578484
Saved in:
3
How institutions and business strategies affect wages: a cross-national study of call centers
Batt, Rosemary L.
;
Nohara, Hiroatsu
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 533-552
Persistent link: https://www.econbiz.de/10003883036
Saved in:
4
The economic pay-offs to informal training : evidence from routine service work
Liu, Xiangmin
;
Batt, Rosemary L.
- In:
ILR review : the journal of work and policy
61
(
2007/08
)
1
,
pp. 75-89
Persistent link: https://www.econbiz.de/10003585821
Saved in:
5
The revitalization of the CWA : integrating collective bargaining, political action, and organizing
Katz, Harry Charles
;
Batt, Rosemary L.
;
Keefe, Jeffrey H.
- In:
ILR review : the journal of work and policy
56
(
2002/03
)
4
,
pp. 573-589
Persistent link: https://www.econbiz.de/10001776840
Saved in:
6
Employee voice, human resource practices, and quit rates : evidence from the telecommunications industry
Batt, Rosemary L.
;
Colvin, Alexander James
;
Keefe, Jeffrey
- In:
ILR review : the journal of work and policy
55
(
2001/02
)
4
,
pp. 573-594
Persistent link: https://www.econbiz.de/10001692593
Saved in:
7
The effects of institutional and organizational characteristics on work force flexibility: evidence from call centers in three liberal market economies
Van Jaarsveld, Danielle
;
Kwon, Hyunji
;
Frost, Ann C.
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 573-601
Persistent link: https://www.econbiz.de/10003883043
Saved in:
8
Still a coordinated model? : market liberalization and the transformation of employment relations in the German telecommunications industry
Doellgast, Virginia
- In:
ILR review : the journal of work and policy
63
(
2009/10
)
1
,
pp. 3-23
Persistent link: https://www.econbiz.de/10003896467
Saved in:
9
The effects of national institutions and collective bargaining arrangements on job quality in front-line service workplaces
Doellgast, Virginia
;
Holtgrewe, Ursula
;
Deery, Stephen
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 489-509
Persistent link: https://www.econbiz.de/10003883009
Saved in:
10
Contesting firm boundaries : institutions, cost structures, and the politics of externalization
Doellgast, Virginia
;
Sarmiento-Mirwaldt, Katja
; …
- In:
ILR review : the journal of work and policy
69
(
2016
)
3
,
pp. 551-578
Persistent link: https://www.econbiz.de/10011570060
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->