Narrow search
Showing 1 - 10 of 44
Cover Image
The effects of national institutions and collective bargaining arrangements on job quality in front-line service workplaces
Doellgast, Virginia; Holtgrewe, Ursula; Deery, Stephen - In: ILR review : the journal of work and policy 62 (2008/09) 4, pp. 489-509
Persistent link: https://www.econbiz.de/10003883009
Cover Image
Work design variation and outcomes in call centers: strategic choice and institutional explanations
Holman, David; Frenkel, Stephen; Sørensen, Ole; Wood, … - In: ILR review : the journal of work and policy 62 (2008/09) 4, pp. 510-532
Persistent link: https://www.econbiz.de/10003883035
Cover Image
How institutions and business strategies affect wages: a cross-national study of call centers
Batt, Rosemary L.; Nohara, Hiroatsu - In: ILR review : the journal of work and policy 62 (2008/09) 4, pp. 533-552
Persistent link: https://www.econbiz.de/10003883036
Cover Image
Technology, selection, and training in call centers
Sieben, Inge; Grip, Andries de; Longen, Jessica; … - In: ILR review : the journal of work and policy 62 (2008/09) 4, pp. 553-572
Persistent link: https://www.econbiz.de/10003883039
Cover Image
The effects of institutional and organizational characteristics on work force flexibility: evidence from call centers in three liberal market economies
Van Jaarsveld, Danielle; Kwon, Hyunji; Frost, Ann C. - In: ILR review : the journal of work and policy 62 (2008/09) 4, pp. 573-601
Persistent link: https://www.econbiz.de/10003883043
Cover Image
Temporary work in coordinated market economies: evidence from front-line service workplaces
Shire, Karen A.; Mottweiler, Hannelore; Schönauer, Annika - In: ILR review : the journal of work and policy 62 (2008/09) 4, pp. 602-617
Persistent link: https://www.econbiz.de/10003883046
Cover Image
Work hours, wages, and vacation leave
Altonji, Joseph G.; Usui, Emiko - In: ILR review : the journal of work and policy 60 (2006/07) 3, pp. 408-428
Persistent link: https://www.econbiz.de/10003459441
Cover Image
The long-term effects of unemployment insurance: evidence from New Brunswick and Maine, 1940-1991
Kuhn, Peter Joseph; Riddell, Chris - In: ILR review : the journal of work and policy 63 (2009/10) 2, pp. 183-204
Persistent link: https://www.econbiz.de/10003936745
Cover Image
The timing of maternal work and time with children
Stewart, Jay Charles - In: ILR review : the journal of work and policy 64 (2010) 1, pp. 181-200
Persistent link: https://www.econbiz.de/10008736489