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College quality and employee job performance : evidence from naval officiers
Bowman, William R.; Mehay, Stephen L. - In: ILR review : the journal of work and policy 55 (2001/02) 4, pp. 700-714
Persistent link: https://www.econbiz.de/10001692636
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Work organization, technology, and performance in customer service and sales
Batt, Rosemary L. - In: ILR review : the journal of work and policy 52 (1999) 4, pp. 539-564
Persistent link: https://www.econbiz.de/10001622246
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Collective action and customer service in retail
Naidu, Suresh; Reich, Adam Dalton - In: ILR review : the journal of work and policy 71 (2018) 4, pp. 986-1001
Persistent link: https://www.econbiz.de/10011924438
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Offshoring and the polarization of the US labor market
Oldenski, Lindsay - In: ILR review : the journal of work and policy 67 (2014), pp. 734-761
Persistent link: https://www.econbiz.de/10010402092
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Patient-centered but employee delivered : patient care innovation, turnover intentions, and organizational outcomes in hospitals
Avgar, Ariel C.; Givan, Rebecca Kolins; Liu, Mingwei - In: ILR review : the journal of work and policy 64 (2010/11) 3, pp. 423-440
Persistent link: https://www.econbiz.de/10009260178
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Impacts of unionization on quality and productivity : regression discontinuity evidence from nursing homes
Sojourner, Aaron J.; Frandsen, Brigham R.; Town, Robert J. - In: ILR review : the journal of work and policy 68 (2015) 4, pp. 771-806
Persistent link: https://www.econbiz.de/10011377675
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Labor-management cooperation : antecedents and impact on organizational performance
Deery, Stephen J.; Iverson, Roderick D. - In: ILR review : the journal of work and policy 58 (2004/05) 4, pp. 588-609
Persistent link: https://www.econbiz.de/10003037790
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Nurse unions and patient outcomes
Dube, Arindrajit; Kaplan, Ethan; Thompson, Owen - In: ILR review : the journal of work and policy 69 (2016) 4, pp. 803-833
Persistent link: https://www.econbiz.de/10011689549
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How do hospital nurse staffing strategies affect patient satisfaction?
Hockenberry, Jason M.; Becker, Edmund R. - In: ILR review : the journal of work and policy 69 (2016) 4, pp. 890-910
Persistent link: https://www.econbiz.de/10011689563
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Creating highly reliable health care : how reliability-enhancing work practices affect patient safety in hospitals
Vogus, Timothy J.; Iacobucci, Dawn - In: ILR review : the journal of work and policy 69 (2016) 4, pp. 911-938
Persistent link: https://www.econbiz.de/10011689565