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Collective action and customer service in retail
Naidu, Suresh; Reich, Adam Dalton - In: ILR review : the journal of work and policy 71 (2018) 4, pp. 986-1001
Persistent link: https://www.econbiz.de/10011924438
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Organizing clerical workers : determinants of success
Hurd, Richard W. - In: ILR review : the journal of work and policy 41 (1988) 3, pp. 360-373
Persistent link: https://www.econbiz.de/10001096850
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College quality and employee job performance : evidence from naval officiers
Bowman, William R.; Mehay, Stephen L. - In: ILR review : the journal of work and policy 55 (2001/02) 4, pp. 700-714
Persistent link: https://www.econbiz.de/10001692636
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Work organization, technology, and performance in customer service and sales
Batt, Rosemary L. - In: ILR review : the journal of work and policy 52 (1999) 4, pp. 539-564
Persistent link: https://www.econbiz.de/10001622246
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Promotions and incentives in nonprofit and for-profit organizations
DeVaro, Jed; Brookshire, Dana - In: ILR review : the journal of work and policy 60 (2006/07) 3, pp. 311-339
Persistent link: https://www.econbiz.de/10003459415
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The impact of teams on output, quality, and downtime : an empirical analysis using individual panel data
Jones, Derek Charles; Kato, Takao - In: ILR review : the journal of work and policy 64 (2010/11) 2, pp. 215-240
Persistent link: https://www.econbiz.de/10009260189
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Evidence on incentive effects of subjective performance evaluations
Engellandt, Axel; Riphahn, Regina T. - In: ILR review : the journal of work and policy 64 (2010/11) 2, pp. 241-257
Persistent link: https://www.econbiz.de/10009260188
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Balancing efficiency, equity, and voice : the impact of unions and high-involvement work practices on work outcomes
Pohler, Dionne M.; Luchak, Andrew A. - In: ILR review : the journal of work and policy 67 (2014) 4, pp. 1063-1094
Persistent link: https://www.econbiz.de/10011589805
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How "collective" is union citizenship behavior? : assessing individual and coworker antecedents
Snape, Ed; Redman, Tom; Gould-Williams, Julian Seymour - In: ILR review : the journal of work and policy 67 (2014) 4, pp. 1306-1325
Persistent link: https://www.econbiz.de/10011589868
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Patient-centered but employee delivered : patient care innovation, turnover intentions, and organizational outcomes in hospitals
Avgar, Ariel C.; Givan, Rebecca Kolins; Liu, Mingwei - In: ILR review : the journal of work and policy 64 (2010/11) 3, pp. 423-440
Persistent link: https://www.econbiz.de/10009260178