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Reputation performance: a portfolio selection approach
Andrikopoulos, Andreas; Koronis, Epaminondas - In: International Journal of Business Performance Management 9 (2007) 4, pp. 406-418
This paper introduces a normative view on corporate reputation strategic management. Reputation performance is conceptualised as the outcome of complex processes and social interactions and the lack of a holistic reputation performance management framework is identified. In an attempt to fill...
Persistent link: https://www.econbiz.de/10010669228
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Sustaining by working on the bottom of the pyramid: a case of Jaipur Rugs India on its socially responsible practices
Tyagi, Ruchi K. - In: International Journal of Business Performance Management 13 (2012) 1, pp. 46-59
Jaipur Rugs is a handmade carpet manufacturer of India with a reach to about 40,000 artisans. The firm is delivering the value to the customers while concurrently improving the standard of living of the artisan by uplifting rural employment. It has received many awards for following the best...
Persistent link: https://www.econbiz.de/10010816666
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Performance in public services: a total productivity approach
Stainer, Alan; Stainer, Lorice - In: International Journal of Business Performance Management 2 (2000) 4, pp. 263-275
social effectiveness are discussed and illustrated in a stakeholder context. …
Persistent link: https://www.econbiz.de/10010816656
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Business performance – a stakeholder approach
Stainer, Alan; Stainer, Lorice - In: International Journal of Business Performance Management 1 (1998) 1, pp. 2-12
The integration of business and stakeholder values with performance measurement and management is explored. The state … of the art of business performance is investigated and subsequently related to the stakeholder theory. Strengths and … related index that is based on the organisation's major stakeholder satisfaction metrics. It is argued that the future …
Persistent link: https://www.econbiz.de/10011130124
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In search of academic excellence with the strategy map: analysis of an Italian case study
Cugini, Antonella; Michelon, Giovanna; Pilonato, Silvia - In: International Journal of Business Performance Management 15 (2014) 1, pp. 1-22
Notwithstanding a growing interest in performance management systems for universities, little is known about their application to academic departments, public institutions dedicated to research. The purpose of the paper is the exploration of a specific performance measurement model - the...
Persistent link: https://www.econbiz.de/10010732422
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Utilisation of performance measurement information in management: top manager perspective
Pekkola, Sanna; Rantanen, Hannu - In: International Journal of Business Performance Management 15 (2014) 1, pp. 23-34
The main purpose of the study is to analyse the role of performance measurement information in management, and what performance measurement information top managers use in their decision making. The study is a single case study of a company that manufactures kitchen fitments and operates in a...
Persistent link: https://www.econbiz.de/10010732423
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Revisiting performance measurement and management: deriving linkages with strategic management theories
Yadav, Neetu; Sushil; Sagar, Mahim - In: International Journal of Business Performance Management 15 (2014) 2, pp. 87-105
2000 considered stakeholder theory by inclusion of all the stakeholders, but still the PMM frameworks lack strategic …
Persistent link: https://www.econbiz.de/10010756261
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Research opportunities in strategic management field: a performance measurement approach
Lacerda, Rogerio Tadeu de Oliveira; Ensslin, Leonardo; … - In: International Journal of Business Performance Management 15 (2014) 2, pp. 158-174
This study aims to highlight research opportunities using a portfolio of 29 relevant and aligned papers in strategic management from the perspective of the performance measurement. A constructivist methodology performs a content analysis of papers and the results present opportunities for...
Persistent link: https://www.econbiz.de/10010756263
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Proposal of a method for performance measurement system design and implementation of a software application in SMEs
Lima, Rafael Henrique Palma; Carpinetti, Luiz Cesar Ribeiro - In: International Journal of Business Performance Management 12 (2010) 2, pp. 182-202
This paper proposes a method for PMS design in SMEs and an information system (IS) compatible with the PMS formulated using this method. It also discusses the barriers for PMS and software implementation in SMEs. Both the PMS design method and the IS requirements were based on a literature...
Persistent link: https://www.econbiz.de/10010669175
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The relationships between quality, innovation and business performance: an empirical study
Prajogo, Daniel I.; Ahmed, Pervaiz K. - In: International Journal of Business Performance Management 9 (2007) 4, pp. 380-405
This paper examines the relationship between product quality, product innovation and process innovation, and the relationship between these three operational performance measures and business performance in terms of sales, profitability and market share. The impetus for this study was driven by...
Persistent link: https://www.econbiz.de/10010669184