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Determinants of the success of online retail in India
Kumar, Vikas; Ayodeji, Ogunmola Gabriel - In: International journal of business information systems : … 37 (2021) 2, pp. 246-262
Persistent link: https://www.econbiz.de/10012596507
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Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok; Walvekar, Shubhangi - In: International journal of business information systems : … 32 (2019) 1, pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
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Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.; Shock, James R.; Beaves, Robert - In: International journal of business information systems : … 30 (2019) 2, pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
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Measuring and analysing customer satisfaction with multi-criteria satisfaction analysis (MUSA) model : an electronic retailing case study
Tabaei, Zahra; Fathian, Mohammad - In: International journal of business information systems : … 15 (2014) 2, pp. 189-204
Persistent link: https://www.econbiz.de/10010376919
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Comparison shopping on the internet
Klassen, Michael L.; Gupta, Pola; Bunker, Matthew P. - In: International journal of business information systems : … 4 (2009) 5, pp. 564-580
Persistent link: https://www.econbiz.de/10003879579
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Retail managers' perpectives on the effectiveness of corporate e-personalisation initatives
Smith, Alan D. - In: International journal of business information systems : … 8 (2011) 3, pp. 211-246
Persistent link: https://www.econbiz.de/10009312592
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A knowledge marketing model : determinants of organisational resource-based capabilities on e-retail performance
Chen, Lisa Y. - In: International journal of business information systems : … 9 (2012) 1, pp. 89-107
Persistent link: https://www.econbiz.de/10009487842
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Relationship marketing in online retailing : a theoretical and empirical analysis from an Indian perspective
Deepika; Singh, Shashank Vikram Pratap - In: International journal of business information systems : … 44 (2023) 1, pp. 40-63
Persistent link: https://www.econbiz.de/10014436447
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An empirical examination of Web 2.0 technologies and its readiness for business
Kosalge, Parag - In: International journal of business information systems : … 19 (2015) 1, pp. 19-40
Persistent link: https://www.econbiz.de/10011326760
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Online content : who is willing to pay and for what?
Tarkiainen, Anssi; Arminen, Heli; Kuivalainen, Olli - In: International journal of business information systems : … 17 (2014) 3, pp. 283-305
Persistent link: https://www.econbiz.de/10010478637