Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of business information systems : IJBIS"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Competitive Advantage of Custo...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
60
Relationship marketing
60
Strategic management
51
Strategisches Management
51
Customer satisfaction
49
Kundenzufriedenheit
49
Consumer behaviour
37
Konsumentenverhalten
37
E-commerce
30
Electronic Commerce
30
Betriebliches Informationssystem
28
Business intelligence system
28
Dienstleistungsqualität
24
Service quality
24
Online retailing
22
Online-Handel
22
India
20
Indien
20
Social Web
18
Social web
18
Information management
17
Informationsmanagement
17
Information technology
15
Informationstechnik
15
Internet marketing
15
Online-Marketing
15
customer satisfaction
14
CRM
11
customer relationship management
11
Business process management
10
Competitive advantage
10
Data Mining
10
Data mining
10
Prozessmanagement
10
Wettbewerbsvorteil
10
e-commerce
10
Firm performance
9
Lieferkette
9
Supply chain
9
Unternehmenserfolg
9
more ...
less ...
Online availability
All
Undetermined
51
Free
1
Type of publication
All
Article
148
Type of publication (narrower categories)
All
Article in journal
148
Aufsatz in Zeitschrift
148
Case study
1
Fallstudie
1
Language
All
English
148
Author
All
Smith, Alan D.
7
Goyal, D. P.
4
Al-Hawary, Sulieman Ibraheem Shelash
3
Abdolvand, Neda
2
Aggarwal, Himanshu
2
Deepika
2
Garg, Adarsh
2
Kumar, Anil
2
Kumar, Vikas
2
Lather, Anu Singh
2
Lee, Chien-Sing
2
Rahul, T.
2
Silva, Miguel Mira da
2
Singh, Shashank Vikram Pratap
2
Sukumaran, Alagirisamy Kamatchi Subbiah
2
Yasin, Mahmoud M.
2
Abdallah, Faten Ahmad
1
Abdel-Razek, Refaat H.
1
Abdul Hafaz Ngah
1
Abdul Talib, Yurita Yakimin
1
Abedi, Helya
1
Abedin, Ehsan
1
Aboalganam, Khalid M.
1
Abu Zaid, Mohammed Khair Saleem
1
Aeron, Harsha
1
Afsar, Amir
1
Afsharian, Sara Pesaran
1
Agrawal, Amit Kumar
1
Agrawal, Arjun
1
Agrawal, Vivek
1
Ahmad, Suhel
1
Akhgar, Babak
1
Al Diabat, Mofleh
1
Al-Adaileh, Raid
1
Al-Ammary, Jaflah Hassan
1
Al-Blushi, Noor
1
Al-Blushi, Zahra
1
Al-Debei, Mutaz M.
1
Al-Doseri, Sara
1
Al-Dwairi, Radwan Moh'd
1
more ...
less ...
Published in...
All
International journal of business information systems : IJBIS
Journal of business research : JBR
1,177
SpringerLink / Bücher
1,162
Journal of retailing and consumer services
765
Industrial marketing management : the international journal for industrial and high-tech firms
612
International journal of hospitality management
551
Springer eBook Collection
351
The service industries journal
332
Strategic management journal
314
The journal of services marketing
311
Gabler Edition Wissenschaft
280
Technological forecasting & social change : an international journal
267
Journal of strategic marketing
257
The journal of business & industrial marketing
256
Tourism management : research, policies, practice
252
Journal of the Academy of Marketing Science
237
International journal of contemporary hospitality management
234
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
234
Journal of travel and tourism marketing
227
Europäische Hochschulschriften / 5
225
Journal of hospitality marketing & management
215
Cogent business & management
214
Harvard business review : HBR
213
Long range planning : LRP ; international journal of strategic management
206
Harvard-Business-Manager : das Wissen der Besten
204
Springer eBook Collection / Business and Economics
188
Business horizons
184
International journal of production economics
178
Management decision : MD
176
International journal of electronic customer relationship management : IJECRM
173
Journal of business ethics : JOBE
170
Journal of service research : JSR
168
Asia Pacific journal of marketing and logistics
163
Journal of marketing
160
Journal of business strategy
158
European journal of marketing : EJM
155
Research
151
Strategy & leadership : a publication of Strategic Leadership Forum
151
Services marketing quarterly
150
Psychology & marketing
149
more ...
less ...
Source
All
ECONIS (ZBW)
148
Showing
1
-
10
of
148
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The importance of service quality for competitive advantage - with special reference to industrial product
Dominic, P. D. D.
;
Kim Nee Goh
;
Wong, Diana M. L.
;
Yoke …
- In:
International journal of business information systems : …
6
(
2010
)
3
,
pp. 378-397
Persistent link: https://www.econbiz.de/10008825576
Saved in:
2
E-commerce market trends : a case study in leveraging Web 2.0 technologies to gain and improve competitive advantage
Kiu, Ching-Chieh
;
Lee, Chien-Sing
- In:
International journal of business information systems : …
25
(
2017
)
3
,
pp. 373-392
Persistent link: https://www.econbiz.de/10011756978
Saved in:
3
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
4
Factors driving consumer loyalty intention towards e-tailers : an integrated model
Punyatoya, Plavini
;
Satpathy, Anurag
;
Agrawal, Arjun
- In:
International journal of business information systems : …
27
(
2018
)
4
,
pp. 466-492
Persistent link: https://www.econbiz.de/10011856689
Saved in:
5
A conceptual model for proactive-interactive customer complaint management systems
Atlikhan, Atefeh
;
Albadvi, Amir
;
Ghapanchi, Amir Hossein
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 490-503
Persistent link: https://www.econbiz.de/10010231390
Saved in:
6
Queuing system for different classes of customers
Alotaibi, Youseef
;
Liu, Fei
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 418-434
Persistent link: https://www.econbiz.de/10010231405
Saved in:
7
Customer relationship management's linking to export performance : the mediating role of relational capital, in Iran
Aminafshar, Zahra
;
Bayat, Ruhollah
;
Hooshangi, Mohsen
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 200-218
Persistent link: https://www.econbiz.de/10012695176
Saved in:
8
Antecedents of repurchase intentions in Indian e-commerce
Syed, Habeeb
;
Sudhakar, K. Francis
;
Rahul, T.
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10012695197
Saved in:
9
An empirical examination of customer experience co-creation model in banking self service technologies
Agrawal, Amit Kumar
;
Nagendra, Asha
;
Divekar, Rajiv
; …
- In:
International journal of business information systems : …
29
(
2018
)
2
,
pp. 268-280
Persistent link: https://www.econbiz.de/10011980273
Saved in:
10
Listening to the consumer's voice in website analytics
Bunker, Matthew P.
;
Rawwas, Mohammed Y. A.
; …
- In:
International journal of business information systems : …
23
(
2016
)
1
,
pp. 116-130
Persistent link: https://www.econbiz.de/10011637499
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
