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Productive employment and decent work : the impact of AI adoption on psychological contracts, job engagement and employee trust
Braganza, Ashley; Chen, Weifeng; Canhoto, Ana Isabel … - In: Journal of business research : JBR 131 (2021), pp. 485-494
Persistent link: https://www.econbiz.de/10012545079
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The moderating effect of the boundary spanning role on perceived supervisory support : a meta-analytic review
Edmondson, Diane R.; Boyer, Stefanie L. - In: Journal of business research : JBR 66 (2013) 11, pp. 2186-2192
Persistent link: https://www.econbiz.de/10009787903
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The role of customer contact employees as external customers : a conceptual framework for marketing strategy and future research
Dabholkar, Pratibha A.; Abston, Kristie A. - In: Journal of business research : JBR 61 (2008) 9, pp. 959-967
Persistent link: https://www.econbiz.de/10003731209
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Organizational culture and effectiveness : a study of values, attitudes, and organizational outcomes
Gregory, Brian T.; Harris, Stanley G.; Armenakis, … - In: Journal of business research : JBR 62 (2009) 7, pp. 673-679
Persistent link: https://www.econbiz.de/10003861849
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The effect of leader-member exchange on turnover among retail buyers
DeConinck, James B. - In: Journal of business research : JBR 62 (2009) 11, pp. 1081-1086
Persistent link: https://www.econbiz.de/10003896917
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Does the employee-customer satisfaction link hold for all employee groups?
Wangenheim, Florian von; Evanschitzky, Heiner; … - In: Journal of business research : JBR 60 (2007) 7, pp. 690-697
Persistent link: https://www.econbiz.de/10003484181
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The satisfaction-place attachment relationship : potential mediators and moderators
Ramkissoon, Haywantee; Mavondo, Felix T. - In: Journal of business research : JBR 68 (2015) 12, pp. 2593-2602
Persistent link: https://www.econbiz.de/10011399618
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The relationship between satisfaction and loyalty : a mediator analysis
Picón, Araceli; Castro, Ignacio; Roldán, José L. - In: Journal of business research : JBR 67 (2014) 5, pp. 746-751
Persistent link: https://www.econbiz.de/10010363348
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Franchisees' trust in and satisfaction with franchise partnerships
Altinay, Levent; Brookes, Maureen; Madanoglu, Melih; … - In: Journal of business research : JBR 67 (2014) 5, pp. 722-728
Persistent link: https://www.econbiz.de/10010363364
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The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction
Namasivayam, Karthik; Guchait, Priyanko; Lei, Puiwa - In: International journal of contemporary hospitality management 26 (2014) 1, pp. 69-84
Persistent link: https://www.econbiz.de/10010249714