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The influences of collectivism in hospitality work settings
Magnini, Vincent P.; Hyun, Sunghyup Sean; Kim, Peter … - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 844-864
Persistent link: https://www.econbiz.de/10010125923
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How CSR and well-being affect work-related outcomes : a hospitality industry perspective
Guzzo, Renata F.; Abbott, JéAnna Lanza; Lee, Minwoo - In: International journal of contemporary hospitality management 34 (2022) 4, pp. 1470-1490
Persistent link: https://www.econbiz.de/10013164617
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Transformational leadership and employee voices in the hospitality industry
Liang, Tsang-Lang; Chang, Hsueh-Feng; Ko, Ming-Hsiang; … - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 374-392
Persistent link: https://www.econbiz.de/10011611244
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The relationship between workplace spirituality and hospitality supervisors’ work attitudes : a self-determination theory perspective
Gatling, Anthony; Kim, Jungsun; Milliman, John - In: International journal of contemporary hospitality management 28 (2016) 3, pp. 471-489
Persistent link: https://www.econbiz.de/10011577904
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"It’s not a big deal" : customer misbehaviour and social washing in hospitality
Booyens, Irma; Hadjisolomou, Anastasios; Nickson, Dennis; … - In: International journal of contemporary hospitality management 34 (2022) 11, pp. 4123-4141
Persistent link: https://www.econbiz.de/10013413327
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Can customer participation promote hospitality frontline employees' extra-role service behavior?
Xu, Angela J.; Zhu, Ting Ting; Loi, Raymond; Chow, … - In: International journal of contemporary hospitality management 35 (2023) 1, pp. 218-234
Persistent link: https://www.econbiz.de/10013546042
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Burnout and counterproductive workplace behaviours among frontline hospitality employees : the effect of perceived contract precarity
Wallace, Elaine; Coughlan, Joseph - In: International journal of contemporary hospitality management 35 (2023) 2, pp. 451-468
Persistent link: https://www.econbiz.de/10013546060
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Killing the service fire : leader aggressive humour undermines hospitality employees' proactive customer service performance
Sun, Zhuanzhuan; He, Yanzhen; Liu, Xiao-Xiao; Ye, Yijiao - In: International journal of contemporary hospitality management 35 (2023) 3, pp. 933-950
Persistent link: https://www.econbiz.de/10013546094
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Evaluating the effect of multifactors on employee's innovative behavior in SMEs : mediating effects of thriving at work and organizational commitment
Nguyen Phuc Nguyen; McGuirk, Helen - In: International journal of contemporary hospitality management 34 (2022) 12, pp. 4458-4479
Persistent link: https://www.econbiz.de/10013455335
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The effect of illegitimate tasks on hospitality employees' service performance : a conservation of resources perspective
Zhao, Lijing; Jolly, Phillip M.; Zhao, Shuming - In: International journal of contemporary hospitality management 35 (2023) 7, pp. 2665-2684
Persistent link: https://www.econbiz.de/10014314836