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Service quality perceptions and customer loyalty in casinos
Prentice, Catherine - In: International journal of contemporary hospitality management 25 (2013) 1, pp. 49-64
Persistent link: https://www.econbiz.de/10009722507
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Uncovering the service profit chain in the casino industry
Prentice, Catherine; Wong, IpKin Anthony; Lam, Desmond - In: International journal of contemporary hospitality management 29 (2017) 11, pp. 2826-2846
Persistent link: https://www.econbiz.de/10011799915
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Service quality perceptions and customer loyalty in casinos
Prentice, Catherine - In: International journal of contemporary hospitality management 25 (2013) 1, pp. 49-64
Persistent link: https://www.econbiz.de/10010083092
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Addressing data quality in Airbnb research
Prentice, Catherine; Pawlicz, Adam - In: International journal of contemporary hospitality management 36 (2024) 3, pp. 812-832
Persistent link: https://www.econbiz.de/10014483774