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~isPartOf:"International journal of contemporary hospitality management"
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Customer satisfaction
141
Kundenzufriedenheit
141
Consumer behaviour
99
Konsumentenverhalten
99
Dienstleistungsqualität
95
Service quality
95
Coronavirus
69
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Qualitätsmanagement
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International journal of contemporary hospitality management
NBER working paper series
648
Discussion paper series / IZA
564
International journal of hospitality management
514
Journal of retailing and consumer services
506
Covid economics : vetted and real-time papers
475
Journal of business research : JBR
452
NBER Working Paper
432
Discussion papers / CEPR
406
Working paper
378
Finance research letters
370
IZA Discussion Paper
338
MPRA Paper
320
Working paper / National Bureau of Economic Research, Inc.
320
CESifo working papers
305
Economics Papers from University Paris Dauphine
290
European research studies
274
Tourism management : research, policies, practice
242
Cogent business & management
237
Applied economics
226
Journal of risk and financial management : JRFM
226
CESifo Working Paper
222
OECD Policy Responses to Coronavirus (COVID-19)
211
GLO discussion paper
205
The service industries journal
203
Applied economics letters
200
The journal of services marketing
199
Journal of Services Marketing
189
Journal of travel and tourism marketing
183
Technological forecasting & social change : an international journal
183
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
182
Journal of air transport management
179
Journal of hospitality marketing & management
171
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
169
IMF country report
163
World Bank E-Library Archive
163
Economies : open access journal
147
Discussion paper
146
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
146
Springer eBook Collection
144
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ECONIS (ZBW)
210
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1
Contactless service in hospitality : bridging customer equity, experience, delight, satisfaction, and trust
Hao, Fei
;
Chon, Kaye
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 113-134
Persistent link: https://www.econbiz.de/10012798183
Saved in:
2
The impact of COVID-19 on hotel customer satisfaction : evidence from Beijing and Shanghai in China
Sun, Shaolong
;
Jiang, Fuxin
;
Feng, Gengzhong
;
Wang, Shouyang
- In:
International journal of contemporary hospitality management
34
(
2022
)
1
,
pp. 382-406
Persistent link: https://www.econbiz.de/10012798197
Saved in:
3
Exploring dynamic effects on classifying service quality attributes under the impacts of COVID-19 with evidence from online reviews
Nie, Ru-xin
;
Chin, Kwai Sang
;
Tian, Zhang-peng
;
Wang, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 159-185
Persistent link: https://www.econbiz.de/10013546039
Saved in:
4
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
5
The dynamics in asymmetric effects of multi-attributes on customer satisfaction : evidence from COVID-19
Kim, Jong Min
;
Liu, Jiahao
;
Park, Keeyeon Ki-cheon
- In:
International journal of contemporary hospitality management
35
(
2023
)
10
,
pp. 3497-3517
Persistent link: https://www.econbiz.de/10014334322
Saved in:
6
Staff turnover in the Greek tourism industry : a comparison between insular and peninsular regions
Chalkiti, Kalotina
;
Sigala, Marianna
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 335-359
Persistent link: https://www.econbiz.de/10003976229
Saved in:
7
Using data envelopment analysis to measure hotel efficiency in Crete
Manasakis, Constantine
;
Apostolakis, Alexandros
; …
- In:
International journal of contemporary hospitality management
25
(
2013
)
4
,
pp. 510-535
Persistent link: https://www.econbiz.de/10009761385
Saved in:
8
An empirical investigation of strategic management accounting in hotels
Pavlatos, Odysseas
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 756-767
Persistent link: https://www.econbiz.de/10011405110
Saved in:
9
The complexity of purchasing intentions in peer-to-peer accommodation
Pappas, Nikolaos
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2302-2321
Persistent link: https://www.econbiz.de/10011761806
Saved in:
10
Chaordic destination image formulation through gastronomy perspectives : evidence from
Greece
Pappas, Nikolaos
;
Michopoulou, Eleni
;
Farmaki, Anna
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3459-3481
Persistent link: https://www.econbiz.de/10013412908
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