//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
A Study of the Impact of Front...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Hotel industry
335
Hotellerie
333
Service quality
162
Dienstleistungsqualität
161
Consumer behaviour
145
Konsumentenverhalten
145
Customer satisfaction
141
Kundenzufriedenheit
141
Tourism employees
94
Tourismusberufe
94
Arbeitszufriedenheit
93
Job satisfaction
93
Beziehungsmarketing
91
Relationship marketing
91
Arbeitsverhalten
65
Work behaviour
65
Gastgewerbe
63
Hospitality industry
63
Gastronomie
51
Restaurant industry
51
Employee retention
46
Mitarbeiterbindung
46
Hospital
45
Krankenhaus
45
Emotion
38
Human Resource Management
36
Personalmanagement
36
China
35
Hotels
34
Firm performance
31
Unternehmenserfolg
31
Arbeitskräfte
29
Tourism
29
Workforce
29
Brand management
28
Führungsstil
28
Leadership style
28
Markenführung
28
USA
28
United States
28
more ...
less ...
Online availability
All
Undetermined
316
Free
6
Type of publication
All
Article
532
Type of publication (narrower categories)
All
Article in journal
532
Aufsatz in Zeitschrift
532
Case study
1
Fallstudie
1
Language
All
English
532
Author
All
Karatepe, Osman M.
18
Han, Heesup
8
Law, Chun Hung Roberts
8
Jang, Soocheong
7
Jeong, Miyoung
6
Kim, Woo Gon
6
Magnini, Vincent P.
6
Wong, IpKin Anthony
6
Huan, Tzung-cheng
5
Kim, Taegoo
5
O'Neill, John
5
Cobanoglu, Cihan
4
Fong, Lawrence Hoc Nang
4
Guchait, Priyanko
4
Hsu, Cathy H. C.
4
Hua, Nan
4
King, Ceridwyn
4
Law, Rob
4
Lee, Gyehee
4
Mao, Zhenxing
4
Mattila, Anna S.
4
Oh, Haemoon
4
Qu, Hailin
4
Yang, Yang
4
Bilgihan, Anil
3
Elkhwesky, Zakaria
3
Gursoy, Dogan
3
Jung, Hyo Sun
3
Kim, Jong Min
3
Kim, Min-Seong
3
Kong, Haiyan
3
Lee, Jin-soo
3
Lee, Minwoo
3
Li, Yaoqi
3
Liang, Sai
3
Luu Trong Tuan
3
Lyu, Jiaying
3
Lyu, Yijing
3
Morosan, Cristian
3
Nicolau, Juan Luis
3
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
International journal of hospitality management
1,496
Journal of retailing and consumer services
615
Journal of business research : JBR
601
Tourism management : research, policies, practice
505
The service industries journal
472
Journal of hospitality marketing & management
358
Journal of Services Marketing
307
The journal of services marketing
304
Telecommunications policy : the international journal of digital economy, data sciences and new media
295
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
294
Discussion paper series / IZA
291
Journal of travel and tourism marketing
284
Journal of vocational behavior
263
NBER working paper series
244
Cogent business & management
243
SpringerLink / Bücher
241
Working paper / National Bureau of Economic Research, Inc.
236
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
235
The international journal of human resource management
235
IZA Discussion Papers
232
NBER Working Paper
213
International Journal of Contemporary Hospitality Management
203
Tourism management perspectives : TMP
202
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
194
Tourism economics : the business and finance of tourism and recreation
192
Services marketing quarterly
185
Journal of air transport management
178
Auditing : a journal of practice & theory
177
Service business
176
International journal of productivity and quality management : IJPQM
168
The TQM journal : the international review of organizational improvement
166
Technological forecasting & social change : an international journal
163
Journal of service research : JSR
160
International Journal of Bank Marketing
159
Journal of business ethics : JOBE
156
Health care management review : HCM review
149
International journal of human resource management
145
European Journal of Marketing
141
IZA Discussion Paper
138
more ...
less ...
Source
All
ECONIS (ZBW)
532
Showing
1
-
10
of
532
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Do psychological captial and work engagement foster frontline employees satisfaction? : a study in the hotel industry
Karatepe, Osman M.
;
Karadas, Georgiana
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1254-1278
Persistent link: https://www.econbiz.de/10011403077
Saved in:
2
What may lead you to recommend and revisit a hotel after a service failure instead of complaining?
Aguilar-Rojas, Oscar
;
Fandos-Herrera, Carmina
;
Flavián …
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011300096
Saved in:
3
Do personal resources mediate the effect of perceived organizational support on emotional exhaustion and job outcomes?
Karatepe, Osman M.
- In:
International journal of contemporary hospitality management
27
(
2015
)
1
,
pp. 4-26
Persistent link: https://www.econbiz.de/10010516553
Saved in:
4
The impact of abusive supervision on service employees' proactive customer service performance in the hotel industry
Lyu, Yijing
;
Zhou, Xing
;
Li, Weiwen
;
Wan, Junbao
;
Zhang, Jie
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1992-2012
Persistent link: https://www.econbiz.de/10011624205
Saved in:
5
Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members
Lee, Kyoung-Joo
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 346-365
Persistent link: https://www.econbiz.de/10011459840
Saved in:
6
Quality of work life and job satisfaction among frontline hotel employees : a self-determination and need satisfaction theory approach
Lee, Jin-soo
;
Back, Ki-joon
;
Chan, Eric S. W.
- In:
International journal of contemporary hospitality management
27
(
2015
)
5
,
pp. 768-789
Persistent link: https://www.econbiz.de/10011405111
Saved in:
7
The structural relationship between TQM, employee satisfaction and hotel performance
Amin, Muslim
;
Aldakhil, Abdullah Mohamed
;
Wu, Chengzhong
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1256-1278
Persistent link: https://www.econbiz.de/10011708033
Saved in:
8
Mediating mechanisms in the relationship between supervisor incivility and employee service delivery in the hospitality industry
Im, Angie Yeonsook
;
Cho, Seonghee
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 642-662
Persistent link: https://www.econbiz.de/10013164488
Saved in:
9
The meaning of hospitality: do employees understand?
Golubovskaya, Maria
;
Robinson, Richard N.S.
;
Solnet, David
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1282-1304
Persistent link: https://www.econbiz.de/10011732072
Saved in:
10
Does hotel employees' quality of work life mediate the effect of psychological capital on job outcomes?
Kim, Taegoo
;
Karatepe, Osman M.
;
Lee, Gyehee
;
I, Seung jae
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1638-1657
Persistent link: https://www.econbiz.de/10011732263
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->