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An empirical investigation of perceived relational benefits and brand engagement in restaurant services
Odoom, Raphael; Boateng, Henry; Asante, Bismark Omane - In: International journal of contemporary hospitality management 29 (2017) 11, pp. 2767-2784
Persistent link: https://www.econbiz.de/10011799898
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Conceptualising tourist experiences with new attractions : the case of escape rooms
Kolar, Tomaz - In: International journal of contemporary hospitality management 29 (2017) 5, pp. 1322-1339
Persistent link: https://www.econbiz.de/10011732085
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Developing a typology of disruptive customer behaviors : influence of customer misbehavior on service experience of by-standing customers
Gursoy, Dogan; Cai, Ruiying; Anaya, Gerardo Joel - In: International journal of contemporary hospitality management 29 (2017) 9, pp. 2341-2360
Persistent link: https://www.econbiz.de/10011761812