//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"Journal of Contemporary Issues in Business and Government"
~subject:"Kundenzufriedenheit"
~subject:"Social web"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Electronic Customer Care - Vom...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Social web
E-commerce
75
Electronic Commerce
75
Online retailing
35
Online-Handel
35
Consumer behaviour
28
Konsumentenverhalten
28
Beziehungsmarketing
16
Relationship marketing
16
Einzelhandel
13
Retail trade
13
Social Web
12
Customer satisfaction
11
Dienstleistungsqualität
10
Service quality
10
Internet marketing
9
Online-Marketing
9
Preismanagement
9
Pricing strategy
9
e-tail
9
Innovation
8
Internet
7
Lieferantenmanagement
7
Supplier relationship management
7
Website
7
Experiment
6
USA
6
United States
6
online retail
6
Confidence
5
Dienstleistungssektor
5
Distribution channel
5
Information technology
5
Informationstechnik
5
Service industry
5
Theorie
5
Theory
5
Vertrauen
5
Vertriebsweg
5
more ...
less ...
Online availability
All
Undetermined
8
Free
7
Type of publication
All
Article
22
Type of publication (narrower categories)
All
Article in journal
22
Aufsatz in Zeitschrift
22
Case study
1
Fallstudie
1
Language
All
English
22
Author
All
Sankar, Jeganathan Gomathi
2
Akkan, Can
1
Bekkerman, Ron
1
Blázquez, Marta
1
Cheng, T. C. E.
1
Chin, Wynne W.
1
Chowa, Charles
1
Civelek, Ismail
1
Cuthbertson, Richard
1
Dafoulas, George
1
Feng, Zhiyong
1
Gopalakrishnan T
1
Gutiérrez-Leefmans, Manuela
1
Halme, Merja
1
Han, Heesup
1
Holland, Christopher P.
1
Kagan, Saar
1
Kalaitzakis, Emmanouil
1
Keeling, Kathy
1
King, Ruth C.
1
Kocas, Cenk
1
Krishna Moorthy, Damodaram
1
Krishnamoorthy, D.
1
Lai, Kee-hung
1
Lee, Eun Jung
1
Liu, Yipeng
1
Lyytinen, Kalle
1
Macaulay, Linda A.
1
Marston, Sean R.
1
Mathies, Christine
1
McGoldrick, Peter
1
Myllynen, Niko
1
Najam, Hammad
1
Neeraja, B.
1
Nik Kamariah Nik Mat
1
Park, Jihye
1
Patterson, Paul G.
1
Penttinen, Esko
1
Piotrowicz, Wojciech
1
Piyathasanan, Bhuminan
1
more ...
less ...
Published in...
All
International journal of electronic commerce : IJEC
Journal of Contemporary Issues in Business and Government
Journal of retailing and consumer services
104
Journal of business research : JBR
60
SpringerLink / Bücher
41
International journal of electronic marketing and retailing : IJEMR
39
Electronic commerce research
35
Journal of internet commerce
34
International journal of business information systems : IJBIS
32
International journal of hospitality management
30
Journal of management information systems : JMIS
29
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
26
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
25
Technological forecasting & social change : an international journal
25
The service industries journal
25
Information systems research : ISR
24
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
24
Springer eBook Collection
23
Asia Pacific journal of marketing and logistics
21
Cogent business & management
21
Industrial marketing management : the international journal for industrial and high-tech firms
21
International journal of contemporary hospitality management
21
International journal of electronic customer relationship management : IJECRM
20
International journal of internet marketing and advertising : IJIMA
19
Journal of open innovation : technology, market, and complexity
19
Journal of travel and tourism marketing
19
International journal of e-business research : an official publication of the Information Resources Management Association
18
Journal of electronic commerce research : JECR
18
Journal of hospitality marketing & management
18
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Electronic commerce research and applications
16
International journal of electronic business
16
Journal of marketing
16
Psychology & marketing
16
Information systems and e-business management : ISeB
15
International journal of networking and virtual organisations : IJNVO
15
Journal of the Academy of Marketing Science
15
Service business
15
Electronic markets : EM ; the international journal of electronic commerce and business media
14
Electronic markets : the international journal on networked business
14
International journal of quality and service sciences
14
more ...
less ...
Source
All
ECONIS (ZBW)
22
Showing
1
-
10
of
22
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
2
A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P
;
Rahul R
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389
Saved in:
3
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
4
Swift trust in a virtual temporary system : a model based on the Dempster-Shafer theory of belief functions
Xu, Guangquan
;
Feng, Zhiyong
;
Wu, Huabei
;
Zhao, Dexin
- In:
International journal of electronic commerce : IJEC
12
(
2007/08
)
1
,
pp. 93-126
Persistent link: https://www.econbiz.de/10003698883
Saved in:
5
Co-evolving e-tail and on-line communities : conceptual framework
Macaulay, Linda A.
;
Keeling, Kathy
;
McGoldrick, Peter
; …
- In:
International journal of electronic commerce : IJEC
11
(
2007
)
4
,
pp. 53-77
Persistent link: https://www.econbiz.de/10003505761
Saved in:
6
Informational and relational influences on electronic word of mouth : an empirical study of an online consumer discussion forum
Shih, Hung-pin
;
Lai, Kee-hung
;
Cheng, T. C. E.
- In:
International journal of electronic commerce : IJEC
17
(
2012/13
)
4
,
pp. 137-165
Persistent link: https://www.econbiz.de/10009767382
Saved in:
7
Co-creation : toward a taxonomy and an integrated research perspective
Zwass, Vladimir
- In:
International journal of electronic commerce : IJEC
15
(
2010/11
)
1
,
pp. 11-48
Persistent link: https://www.econbiz.de/10008758875
Saved in:
8
Do customers identify with our website? : the effects of website identification on repeat purchase intention
King, Ruth C.
;
Schilhavy, Richard A. M.
;
Chowa, Charles
; …
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
3
,
pp. 319-354
Persistent link: https://www.econbiz.de/10011497351
Saved in:
9
How trending status and online ratings affect prices of homogeneous products
Kocas, Cenk
;
Akkan, Can
- In:
International journal of electronic commerce : IJEC
20
(
2015/2016
)
3
,
pp. 384-407
Persistent link: https://www.econbiz.de/10011497353
Saved in:
10
Enhancing virtual presence in e-tail : dynamics of cue multiplicity
Lee, Eun Jung
;
Park, Jihye
- In:
International journal of electronic commerce : IJEC
18
(
2013/14
)
4
,
pp. 117-146
Persistent link: https://www.econbiz.de/10010391418
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->