//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic commerce : IJEC"
~isPartOf:"Journal of Contemporary Issues in Business and Government"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Electronic Customer Care - Vom...
Similar by subject
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
E-commerce
75
Electronic Commerce
75
Online retailing
35
Online-Handel
35
Consumer behaviour
28
Konsumentenverhalten
28
Beziehungsmarketing
16
Relationship marketing
16
Einzelhandel
13
Retail trade
13
Social Web
12
Social web
12
Customer satisfaction
11
Kundenzufriedenheit
11
Dienstleistungsqualität
10
Service quality
10
Internet marketing
9
Online-Marketing
9
Preismanagement
9
Pricing strategy
9
e-tail
9
Innovation
8
Internet
7
Lieferantenmanagement
7
Supplier relationship management
7
Website
7
Experiment
6
USA
6
United States
6
online retail
6
Confidence
5
Dienstleistungssektor
5
Distribution channel
5
Information technology
5
Informationstechnik
5
Service industry
5
Theorie
5
Theory
5
Vertrauen
5
Vertriebsweg
5
more ...
less ...
Online availability
All
Undetermined
24
Free
11
Type of publication
All
Article
74
Book / Working Paper
5
Type of publication (narrower categories)
All
Article in journal
79
Aufsatz in Zeitschrift
79
Collection of articles of several authors
6
Sammelwerk
6
Case study
3
Fallstudie
3
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
79
Author
All
Kauffman, Robert J.
4
King, Ruth C.
2
Krishnamoorthy, D.
2
Lee, Dongwon
2
Sankar, Jeganathan Gomathi
2
Akkan, Can
1
Akçura, M. Tolga
1
Amblee, Naveen
1
Arakji, Reina Y.
1
Bardhan, Indranil R.
1
Barut, Mehmet
1
Baum, Daniela
1
Bekkerman, Ron
1
Benbasat, Izak
1
Benlian, Alexander
1
Berendt, Bettina
1
Bergen, Mark
1
Beynon-Davies, Paul
1
Bhattacherjee, Anol
1
Blázquez, Marta
1
Bock, Gee-Woo
1
Brettel, Malte
1
Bui, Tung
1
Cao, Lanlan
1
Castells, Pablo
1
Chen, Li
1
Chen, Lin
1
Cheng, T. C. E.
1
Cherukur, Ram Babu
1
Chin, Wynne W.
1
Chowa, Charles
1
Civelek, Ismail
1
Colucci, Simona
1
Corchuelo, Rafael
1
Corella, Miguel Ángel
1
Cuthbertson, Richard
1
Dafoulas, George
1
Dekker, Rommert
1
Delgado-Ballester, Elena
1
Doukidis, Georgios I.
1
more ...
less ...
Published in...
All
International journal of electronic commerce : IJEC
Journal of Contemporary Issues in Business and Government
SpringerLink / Bücher
694
European Journal of Marketing
511
Journal of business research : JBR
333
Journal of retailing and consumer services
261
Marketing Intelligence & Planning
255
Springer eBook Collection
222
Industrial marketing management : the international journal for industrial and high-tech firms
208
Journal of Food Distribution Research
208
Electronic commerce research
195
Journal of Consumer Marketing
173
Springer eBook Collection / Business and Economics
159
Management Science
155
Management science : journal of the Institute for Operations Research and the Management Sciences
153
International Journal of Bank Marketing
151
Europäische Hochschulschriften / 5
150
Gabler Edition Wissenschaft
131
Journal of Agricultural and Applied Economics
130
International Journal of Retail & Distribution Management
126
Information systems and e-business management : ISeB
123
Journal of Services Marketing
120
Lehrbuch
116
International journal of business information systems : IJBIS
114
Journal of internet commerce
112
European journal of operational research : EJOR
111
International journal of production economics
105
Premier reference source
104
Journal of Product & Brand Management
101
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
100
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
99
International journal of electronic business
98
Industrial Management & Data Systems
97
European journal of marketing : EJM
95
Information systems research : ISR
95
Journal of Business & Industrial Marketing
95
International Food and Agribusiness Management Review
94
Strategic Direction
92
Journal of marketing
91
International journal of e-business research : an official publication of the Information Resources Management Association
90
Journal of marketing management : MM
90
Journal of the Academy of Marketing Science
90
more ...
less ...
Source
All
ECONIS (ZBW)
79
Showing
1
-
10
of
79
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Special issue:
Marketing
in the e-channel
Kannan, P. K.
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001689478
Saved in:
2
Shifting selves and product reviews : how the effects of product reviews vary depending on the self-views and self-regulatory goals of consumers
Kwon, Ohyoon
;
Sung, Yongjun
- In:
International journal of electronic commerce : IJEC
17
(
2012/13
)
1
,
pp. 59-82
Persistent link: https://www.econbiz.de/10009659342
Saved in:
3
Wholesale pricing or agency pricing on online retail platforms : the effects of customer loyalty
Chen, Lin
;
Nan, Guofang
;
Li, Minqiang
- In:
International journal of electronic commerce : IJEC
22
(
2018
)
4
,
pp. 576-608
Persistent link: https://www.econbiz.de/10011932699
Saved in:
4
A hierarchical model of virtual experience and its influences on the perceived value and loyalty of customers
Piyathasanan, Bhuminan
;
Mathies, Christine
;
Wetzels, Martin
- In:
International journal of electronic commerce : IJEC
19
(
2014/2015
)
2
,
pp. 126-158
Persistent link: https://www.econbiz.de/10011433898
Saved in:
5
A study on customer satisfaction towards the after sales services in the context of automobiles in chennai
William Robert. P
;
Rahul R
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 1115-1122
Persistent link: https://www.econbiz.de/10012545389
Saved in:
6
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
7
The role of ERP implementation in enabling digital options : a theoretical and empirical analysis
Karimi, Jahangir
;
Somers, Toni M.
;
Bhattacherjee, Anol
- In:
International journal of electronic commerce : IJEC
13
(
2008/09
)
3
,
pp. 7-42
Persistent link: https://www.econbiz.de/10003838265
Saved in:
8
WebQual : an instrument for consumer evaluation of web sites
Loiacono, Eleanor T.
;
Watson, Richard T.
;
Goodhue, Dale L.
- In:
International journal of electronic commerce : IJEC
11
(
2007
)
3
,
pp. 51-87
Persistent link: https://www.econbiz.de/10003483734
Saved in:
9
Organizational evaluation of the benefits, constraints, and satisfaction of business-to-business electronic commerce
Standing, Craig
;
Lin, Chad
- In:
International journal of electronic commerce : IJEC
11
(
2007
)
3
,
pp. 107-134
Persistent link: https://www.econbiz.de/10003483748
Saved in:
10
Consumer e-tailer choice strategies at on-line shopping comparison sites
Su, Bo-chiuan
- In:
International journal of electronic commerce : IJEC
11
(
2007
)
3
,
pp. 135-159
Persistent link: https://www.econbiz.de/10003483755
Saved in:
1
2
3
4
5
6
7
8
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->