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Do customers identify with our website? : the effects of website identification on repeat purchase intention
King, Ruth C.; Schilhavy, Richard A. M.; Chowa, Charles; … - In: International journal of electronic commerce : IJEC 20 (2015/2016) 3, pp. 319-354
Persistent link: https://www.econbiz.de/10011497351
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Fashion shopping in multichannel retail : the role of technology in enhancing the customer experience
Blázquez, Marta - In: International journal of electronic commerce : IJEC 18 (2013/14) 4, pp. 97-116
Persistent link: https://www.econbiz.de/10010391419
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The effects of apologies for service failures in the global online retail
Sengupta, Sanchayan; Ray, Daniel; Trendel, Olivier; Van … - In: International journal of electronic commerce : IJEC 22 (2018) 3, pp. 419-445
Persistent link: https://www.econbiz.de/10011884544
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Introduction to the special issue information technology in retail : toward omnichannel retailing
Piotrowicz, Wojciech; Cuthbertson, Richard - In: International journal of electronic commerce : IJEC 18 (2013/14) 4, pp. 5-15
Persistent link: https://www.econbiz.de/10010391423
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The interplay between online consumer reviews and recommender systems : an experimental analysis
Baum, Daniela; Spann, Martin - In: International journal of electronic commerce : IJEC 19 (2014/2015) 1, pp. 129-162
Persistent link: https://www.econbiz.de/10011433889
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Engineering the value network of the customer interface and marketing in the data-rich retail environment
Pousttchi, Key; Hufenbach, Yvonne - In: International journal of electronic commerce : IJEC 18 (2013/14) 4, pp. 17-41
Persistent link: https://www.econbiz.de/10010391422
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Customer channel migration and firm choice : the effects of cross-channel competition
Li, Jing; Konuş, Umut; Langerak, Fred; Weggeman, … - In: International journal of electronic commerce : IJEC 21 (2016/2017) 1, pp. 8-42
Persistent link: https://www.econbiz.de/10011654506
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Strengthening loyalty of online gamers : goal gradient perspective
Teng, Ching-I - In: International journal of electronic commerce : IJEC 21 (2016/2017) 1, pp. 128-147
Persistent link: https://www.econbiz.de/10011654531
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Configuring retail fulfillment processes for omni-channel customer steering
Wollenburg, Johannes; Holzapfel, Andreas; Hübner, Alexander - In: International journal of electronic commerce : IJEC 22 (2018) 4, pp. 540-575
Persistent link: https://www.econbiz.de/10011932690
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Wholesale pricing or agency pricing on online retail platforms : the effects of customer loyalty
Chen, Lin; Nan, Guofang; Li, Minqiang - In: International journal of electronic commerce : IJEC 22 (2018) 4, pp. 576-608
Persistent link: https://www.econbiz.de/10011932699