//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Marktnähe und Kosteneffizienz...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
143
Relationship marketing
143
E-commerce
39
Electronic Commerce
39
Consumer behaviour
35
Konsumentenverhalten
35
Customer satisfaction
31
Kundenzufriedenheit
31
customer relationship management
23
Dienstleistungsqualität
18
Service quality
18
CRM
17
Social Web
14
Social web
14
Data Mining
13
Data mining
13
Online retailing
13
Online-Handel
13
Bank
12
Marketing management
11
Marketingmanagement
11
Knowledge management
10
Wissensmanagement
10
Confidence
9
Vertrauen
9
customer satisfaction
9
Erfolgsfaktor
8
Firm performance
8
Mobile communications
8
Mobilkommunikation
8
Success factor
8
Unternehmenserfolg
8
Customer value
7
Iran
7
Kundenwert
7
Taiwan
7
customer loyalty
7
India
6
Indien
6
Internet marketing
6
more ...
less ...
Online availability
All
Undetermined
32
Type of publication
All
Article
144
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
145
Aufsatz in Zeitschrift
145
Case study
3
Fallstudie
3
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
145
Author
All
Keramati, Abbas
8
Ranjan, Jayanthi
5
Chen, Tser-yieth
4
Bhatnagar, Vishal
3
Ganesh, K.
3
Madhani, Pankaj M.
3
Muhammad Anshari
3
Sangle, Purnima S.
3
Sohn, Changsoo
3
Abu-Shanab, Emad
2
Al-nassar, Bilal Ali Yaseen
2
Albadvi, Amir
2
Alhawari, Samer
2
Awasthi, Preety
2
Lee, Dong-il
2
Lee, Hyejun
2
Mohammad Nabil Almunawar
2
Moshki, H.
2
Nazari-Shirkouhi, Salman
2
Parthiban, P.
2
Punniyamoorthy, M.
2
Sinisalo, Jaakko
2
Svensson, Göran
2
Wood, Greg
2
Zavareh, Javad Toufighi
2
Abdolvand, Neda
1
Abdul-Rahman, Maria
1
Abdullateef, Aliyu Olayemi
1
Adebanjo, Dotun
1
Agarwal, Ruchi
1
Agrawal, Shiv Ratan
1
Ahmed, Waqar
1
Akroush, Mamoun N.
1
Al-Busaidi, Kamla Ali
1
Al-Hawari, Mohd Ahmad
1
Al-Weshah, Ghazi A.
1
Al-Wugayan, Adel A. A.
1
Alas, Y.
1
Algharabat, Raed S.
1
Alshurideh, D. Muhammad
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
1,103
Journal of business research : JBR
930
Journal of retailing and consumer services
592
Industrial marketing management : the international journal for industrial and high-tech firms
533
International journal of hospitality management
349
Springer eBook Collection
331
Gabler Edition Wissenschaft
268
Strategic management journal
262
Technological forecasting & social change : an international journal
228
The journal of services marketing
228
The journal of business & industrial marketing
225
VDI-Berichte
222
Europäische Hochschulschriften / 5
210
Journal of strategic marketing
206
The service industries journal
205
Schriftenreihe der Deutschen Verkehrswissenschaftlichen Gesellschaft / B
202
Journal of the Academy of Marketing Science
191
Harvard business review : HBR
189
Long range planning : LRP ; international journal of strategic management
189
Springer eBook Collection / Business and Economics
183
Harvard-Business-Manager : das Wissen der Besten
180
Business horizons
169
Schriften des Vereins für Socialpolitik, Gesellschaft für Wirtschafts- und Sozialwissenschaften
163
International journal of production economics
162
Journal of business ethics : JOBE
155
Loccumer Protokolle
155
Management decision : MD
149
Journal of business strategy
148
Cogent business & management
146
International journal of contemporary hospitality management
141
Strategy & leadership : a publication of Strategic Leadership Forum
139
Tourism management : research, policies, practice
136
Business strategy and the environment
132
Research
132
European journal of operational research : EJOR
130
Journal of marketing
130
Journal of strategy and management
130
Journal of hospitality marketing & management
126
Journal of service research : JSR
121
more ...
less ...
Source
All
ECONIS (ZBW)
145
Showing
1
-
10
of
145
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Aligning customer knowledge management tools with business strategy
Al-Busaidi, Kamla Ali
- In:
International journal of electronic customer …
7
(
2013
)
2
,
pp. 117-134
Persistent link: https://www.econbiz.de/10010395820
Saved in:
2
A framework for constructing customer relationship management strategy map based on multiple criteria decision-making approach
Shapouri, Fatemeh
;
Keramati, Abbas
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 175-188
Persistent link: https://www.econbiz.de/10011586457
Saved in:
3
A Critical Success Factor model for CRM implementation
Silva, Rui Vinhas da
;
Rahimi, Ilan Daniel's
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10003754235
Saved in:
4
Technology dimension of CRM : the orientation level and its impact on the business performance of SMEs in Malaysia
Bin Ismail, Hishamuddin
;
Talukder, Dilruba
;
Panni, …
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 16-29
Persistent link: https://www.econbiz.de/10003754242
Saved in:
5
Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies
Chen, Tser-yieth
;
Chou, Yu-Ting
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 41-60
Persistent link: https://www.econbiz.de/10003754259
Saved in:
6
Design of a generic customer relationship strategy management system
Kwok, K. C. M.
;
Choy, King Lun
;
Lau, Henry
;
Kwock, S. K.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 109-131
Persistent link: https://www.econbiz.de/10003754311
Saved in:
7
Electronic commerce for low involvement consumer goods : success factors of Thai online merchants
Rotchanakitumnuai, S.
;
Speece, Mark
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 132-154
Persistent link: https://www.econbiz.de/10003754317
Saved in:
8
On leveraging e-services for effective Relationship Management : exploring the necessary technological components
Galbreath, Jeremy
;
Hoffman, K. Douglas
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 155-168
Persistent link: https://www.econbiz.de/10003754320
Saved in:
9
The finance-CRM nexus : measure of performance effectiveness
Oh, K.
;
Durden, G.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 184-199
Persistent link: https://www.econbiz.de/10003754328
Saved in:
10
Cause related marketing : commercialism or altruism ; finding the balance?
Svensson, Göran
;
Wood, Greg
- In:
International journal of electronic customer …
1
(
2007/08
)
3
,
pp. 231-241
Persistent link: https://www.econbiz.de/10003754354
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->