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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
650
Journal of retailing and consumer services
585
Industrial marketing management : the international journal for industrial and high-tech firms
406
International journal of hospitality management
280
SpringerLink / Bücher
272
The journal of services marketing
226
The journal of business & industrial marketing
199
The service industries journal
185
Journal of strategic marketing
170
Journal of the Academy of Marketing Science
165
Journal of marketing
124
International journal of contemporary hospitality management
120
Journal of travel and tourism marketing
118
Journal of hospitality marketing & management
117
Journal of service research : JSR
117
The journal of product & brand management
112
Tourism management : research, policies, practice
108
Asia Pacific journal of marketing and logistics
107
Gabler Edition Wissenschaft
107
Journal of service management
107
Journal of retailing
106
Cogent business & management
103
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
Psychology & marketing
102
The journal of brand management : an international journal
101
International journal of production research
100
Marketing intelligence & planning
99
European journal of marketing : EJM
96
Services marketing quarterly
93
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
86
The international journal of bank marketing : IJBM
85
Service business
84
International journal of production economics
82
Journal of marketing management : MM
82
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
78
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
73
The international review of retail, distribution and consumer research
73
Springer eBook Collection / Business and Economics
72
European journal of operational research : EJOR
71
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ECONIS (ZBW)
141
OLC EcoSci
9
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1
Fundamentals of configuration methodology : aligning customer requirements into design philosophy
Shamsuzzoha, A. H. M.
;
Helo, Petri T.
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 103-124
Persistent link: https://www.econbiz.de/10011687999
Saved in:
2
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
3
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
4
Customer's life-time value using the RFM model in the banking industry : a case study
Nikumanesh, Esmaeil
;
Albadvi, Amir
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 15-30
Persistent link: https://www.econbiz.de/10011471071
Saved in:
5
The effect of CRM stages along with brand images and values on sustainable corporate performance
Mishra, Hari Govind
;
Sinha, P. K.
;
Singh, Sarabjot
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011471090
Saved in:
6
Contemporary challenges in CRM technology adoption : a multichannel view
Awasthi, Preety
;
Dubey, Neeraj
;
Sangle, Purnima S.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 51-71
Persistent link: https://www.econbiz.de/10011471129
Saved in:
7
Testing cloud computing for customer satisfaction and loyalty
Guimaraes, Tor
;
Paranjape, Ketan
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 72-86
Persistent link: https://www.econbiz.de/10011471138
Saved in:
8
Empowering customers in electronic health (e-health) through social customer relationship management
Mohammad Nabil Almunawar
;
Muhammad Anshari
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 87-100
Persistent link: https://www.econbiz.de/10011471147
Saved in:
9
Internet banking services as tool of CRM : a study of customer satisfaction in the National Capital Region, Delhi
Singh, Shamsher
;
Sirohi, Naveen J.
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011471152
Saved in:
10
Improving decision for banking to support customer knowledge retention : a quantitative study in Jordanian banking sector
Alhawari, Samer
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 119-135
Persistent link: https://www.econbiz.de/10011471156
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