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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
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International journal of electronic customer relationship management : IJECRM
SpringerLink / Bücher
1,686
Journal of business research : JBR
667
Journal of retailing and consumer services
587
Industrial marketing management : the international journal for industrial and high-tech firms
460
International journal of production research
419
Gabler Edition Wissenschaft
392
Springer eBook Collection
374
Springer eBook Collection / Business and Economics
365
Business process management journal
337
International journal of hospitality management
300
Research
265
Europäische Hochschulschriften / 5
257
The journal of services marketing
226
The journal of business & industrial marketing
200
Lehrbuch
197
The service industries journal
195
Journal of strategic marketing
174
Journal of the Academy of Marketing Science
171
International journal of production economics
165
European journal of operational research : EJOR
134
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
129
Journal of marketing
127
International journal of contemporary hospitality management
121
International journal of business information systems : IJBIS
120
Journal of service research : JSR
119
Journal of travel and tourism marketing
119
International journal of business process integration and management : IJBPIM
118
Journal of hospitality marketing & management
115
Tourism management : research, policies, practice
113
The journal of brand management : an international journal
110
The journal of product & brand management
110
Asia Pacific journal of marketing and logistics
109
International journal of productivity and quality management : IJPQM
109
Gabler Research
108
Cogent business & management
107
Journal of retailing
107
essentials
107
Journal of service management
106
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
105
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ECONIS (ZBW)
146
USB Cologne (EcoSocSci)
1
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1
Innovations in redefining business horizons
Ho, Bruce Chien-Ta
(
contributor
)
- In:
International journal of electronic customer …
4,1
(
2010
)
Persistent link: https://www.econbiz.de/10009139522
Saved in:
2
Designing systems using business components : a case study in call centre automation
Ghandforoush, Parviz
;
Sen, Tarun K.
;
Tegarden, David P.
; …
- In:
International journal of electronic customer …
4
(
2010
)
2
,
pp. 161-179
Persistent link: https://www.econbiz.de/10003974024
Saved in:
3
Dynamic analysis of a global supply chain using system dynamics approach
Sundarakani, Balan
;
Vrat, Prem
;
Kumar, Pradeep
- In:
International journal of electronic customer …
4
(
2010
)
4
,
pp. 340-358
Persistent link: https://www.econbiz.de/10008839597
Saved in:
4
Business process automation in Greek telecommunications companies and marketing strategies
Katsonis, Nikolaos
;
Sfakianakis, Michael
- In:
International journal of electronic customer …
10
(
2016
)
1
,
pp. 2-13
Persistent link: https://www.econbiz.de/10011687957
Saved in:
5
A Critical Success Factor model for CRM implementation
Silva, Rui Vinhas da
;
Rahimi, Ilan Daniel's
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10003754235
Saved in:
6
Technology dimension of CRM : the orientation level and its impact on the business performance of SMEs in Malaysia
Bin Ismail, Hishamuddin
;
Talukder, Dilruba
;
Panni, …
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 16-29
Persistent link: https://www.econbiz.de/10003754242
Saved in:
7
Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies
Chen, Tser-yieth
;
Chou, Yu-Ting
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 41-60
Persistent link: https://www.econbiz.de/10003754259
Saved in:
8
Design of a generic customer relationship strategy management system
Kwok, K. C. M.
;
Choy, King Lun
;
Lau, Henry
;
Kwock, S. K.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 109-131
Persistent link: https://www.econbiz.de/10003754311
Saved in:
9
Electronic commerce for low involvement consumer goods : success factors of Thai online merchants
Rotchanakitumnuai, S.
;
Speece, Mark
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 132-154
Persistent link: https://www.econbiz.de/10003754317
Saved in:
10
On leveraging e-services for effective Relationship Management : exploring the necessary technological components
Galbreath, Jeremy
;
Hoffman, K. Douglas
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 155-168
Persistent link: https://www.econbiz.de/10003754320
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