//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Exploring the linear and quadr...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
152
Relationship marketing
143
E-commerce
39
Electronic Commerce
39
Konsumentenverhalten
36
Consumer behaviour
34
Customer satisfaction
31
Kundenzufriedenheit
31
customer relationship management
23
Dienstleistungsqualität
20
Service quality
18
CRM
17
Online-Handel
14
Social Web
14
Social web
14
Bank
13
Data Mining
13
Data mining
13
Online retailing
13
Wissensmanagement
11
Knowledge management
10
Marketing management
10
Marketingmanagement
10
Confidence
9
Erfolgsfaktor
9
Unternehmenserfolg
9
Vertrauen
9
customer satisfaction
9
Firm performance
8
Kundenwert
8
Mobile communications
8
Mobilkommunikation
8
Success factor
8
AHP-Verfahren
7
Customer value
7
Indien
7
Iran
7
customer loyalty
7
India
6
Internet marketing
6
more ...
less ...
Online availability
All
Undetermined
32
Type of publication
All
Article
151
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
143
Aufsatz in Zeitschrift
143
Case study
3
Fallstudie
3
Collection of articles of several authors
1
Sammelwerk
1
Language
All
English
152
Author
All
Keramati, Abbas
9
Ranjan, Jayanthi
5
Chen, Tser-yieth
4
Madhani, Pankaj M.
4
Sangle, Purnima S.
4
Awasthi, Preety
3
Bhatnagar, Vishal
3
Ganesh, K.
3
Muhammad Anshari
3
Nazari-Shirkouhi, Salman
3
Sohn, Changsoo
3
Abdullateef, Aliyu Olayemi
2
Abu-Shanab, Emad
2
Al-nassar, Bilal Ali Yaseen
2
Albadvi, Amir
2
Alhawari, Samer
2
Askari, Narges
2
Aziz, R. Abd El
2
Essawi, N. El
2
Gupta, Ashish
2
Hajiheydari, Nastaran
2
Hashemi, Novin
2
Hsieh, Ming-yuan
2
Lee, Dong-il
2
Lee, Hyejun
2
Mohammad Nabil Almunawar
2
Mokhtar, Sany Sanuri Mohd
2
Moshki, H.
2
Parthiban, P.
2
Punniyamoorthy, M.
2
Sahu, G. P.
2
Samadi, Homa
2
Sinisalo, Jaakko
2
Zavareh, Javad Toufighi
2
Abdolvand, Neda
1
Abdul-Rahman, Maria
1
Adebanjo, Dotun
1
Agarwal, Ruchi
1
Agrawal, Shiv Ratan
1
Ahmed, Waqar
1
more ...
less ...
Published in...
All
International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
746
Journal of retailing and consumer services
590
Industrial marketing management : the international journal for industrial and high-tech firms
444
SpringerLink / Bücher
370
International journal of hospitality management
322
The journal of services marketing
225
European Journal of Marketing
223
The journal of business & industrial marketing
210
Gabler Edition Wissenschaft
198
NBER working paper series
194
The service industries journal
194
Journal of strategic marketing
186
Working paper / National Bureau of Economic Research, Inc.
184
Journal of the Academy of Marketing Science
176
Europäische Hochschulschriften / 5
169
NBER Working Paper
166
Working paper
159
The world economy : the leading journal on international economic relations
154
Journal of Business & Industrial Marketing
153
Journal of international economics
131
International journal of contemporary hospitality management
126
Journal of marketing
125
International business review : the official journal of the European International Business Academy
122
CESifo working papers
121
Discussion paper / Centre for Economic Policy Research
121
Applied economics
120
Tourism management : research, policies, practice
120
Journal of travel and tourism marketing
119
Journal of hospitality marketing & management
118
Marketing Intelligence & Planning
118
Journal of service research : JSR
117
Journal of retailing
116
Cogent business & management
115
Asia Pacific journal of marketing and logistics
114
Marketing intelligence & planning
114
Policy research working paper : WPS
112
The journal of product & brand management
110
The journal of brand management : an international journal
109
Journal of service management
108
more ...
less ...
Source
All
ECONIS (ZBW)
143
OLC EcoSci
9
Showing
1
-
10
of
152
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
2
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
3
Enhancing customer loyalty in financial service through harnessing relationship marketing : the mediating effects of brand image
Pramanik, Shah Alam Kabir
;
Azam, Md. Shah
;
Rakib, Md. …
- In:
International journal of electronic customer …
14
(
2024
)
2
,
pp. 181-205
Persistent link: https://www.econbiz.de/10015064323
Saved in:
4
A Critical Success Factor model for CRM implementation
Silva, Rui Vinhas da
;
Rahimi, Ilan Daniel's
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10003754235
Saved in:
5
Technology dimension of CRM : the orientation level and its impact on the business performance of SMEs in Malaysia
Bin Ismail, Hishamuddin
;
Talukder, Dilruba
;
Panni, …
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 16-29
Persistent link: https://www.econbiz.de/10003754242
Saved in:
6
Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies
Chen, Tser-yieth
;
Chou, Yu-Ting
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 41-60
Persistent link: https://www.econbiz.de/10003754259
Saved in:
7
Design of a generic customer relationship strategy management system
Kwok, K. C. M.
;
Choy, King Lun
;
Lau, Henry
;
Kwock, S. K.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 109-131
Persistent link: https://www.econbiz.de/10003754311
Saved in:
8
Electronic commerce for low involvement consumer goods : success factors of Thai online merchants
Rotchanakitumnuai, S.
;
Speece, Mark
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 132-154
Persistent link: https://www.econbiz.de/10003754317
Saved in:
9
On leveraging e-services for effective Relationship Management : exploring the necessary technological components
Galbreath, Jeremy
;
Hoffman, K. Douglas
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 155-168
Persistent link: https://www.econbiz.de/10003754320
Saved in:
10
The finance-CRM nexus : measure of performance effectiveness
Oh, K.
;
Durden, G.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 184-199
Persistent link: https://www.econbiz.de/10003754328
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->