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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Beziehungsmarketing
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Relationship marketing
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E-commerce
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Consumer behaviour
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Keramati, Abbas
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Muhammad Anshari
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Abu-Shanab, Emad
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Askari, Narges
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Aziz, R. Abd El
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Essawi, N. El
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Mohammad Nabil Almunawar
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International journal of electronic customer relationship management : IJECRM
Journal of business research : JBR
909
Journal of retailing and consumer services
587
Journal of knowledge management
544
Industrial marketing management : the international journal for industrial and high-tech firms
510
Research policy : policy, management and economic studies of science, technology and innovation
387
SpringerLink / Bücher
343
International journal of hospitality management
321
Technological forecasting & social change : an international journal
293
The journal of services marketing
227
The journal of business & industrial marketing
225
The service industries journal
224
The journal of technology transfer
213
Journal of information & knowledge management : JIKM
179
Journal of the Academy of Marketing Science
179
Knowledge management research & practice : KMRP
176
International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association
175
Journal of strategic marketing
175
Knowledge management research & practice : KMRP ; an official journal of the OR Society
175
International journal of technology management : IJTM
160
Tourism management : research, policies, practice
137
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
134
International journal of contemporary hospitality management
134
International journal of knowledge management studies : IJKMS
134
Technovation : the international journal of technological innovation, entrepreneurship and technology management
132
Technology analysis & strategic management
131
Cogent business & management
130
Journal of marketing
130
International business review : the official journal of the European International Business Academy
128
Gabler Edition Wissenschaft
126
International journal of production research
124
International journal of innovation management
122
Journal of hospitality marketing & management
122
Journal of travel and tourism marketing
121
Journal of service research : JSR
117
Management science : journal of the Institute for Operations Research and the Management Sciences
114
International journal of production economics
113
Asia Pacific journal of marketing and logistics
112
Industry and innovation
112
Journal of Business & Industrial Marketing
111
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ECONIS (ZBW)
143
OLC EcoSci
9
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1
Improving decision for banking to support customer knowledge retention : a quantitative study in Jordanian banking sector
Alhawari, Samer
- In:
International journal of electronic customer …
8
(
2014
)
1/3
,
pp. 119-135
Persistent link: https://www.econbiz.de/10011471156
Saved in:
2
Aligning customer knowledge management tools with business strategy
Al-Busaidi, Kamla Ali
- In:
International journal of electronic customer …
7
(
2013
)
2
,
pp. 117-134
Persistent link: https://www.econbiz.de/10010395820
Saved in:
3
The relationships among information systems, knowledge sharing, and customer relationship management in banking industry
Phung, Thanh-Binh
- In:
International journal of electronic customer …
10
(
2016
)
1
,
pp. 65-87
Persistent link: https://www.econbiz.de/10011687970
Saved in:
4
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
5
Theoretical investigation of the antecedent role of review valence in building electronic customer relationships
Liu, Ran
;
Ford, John B.
;
Raajpoot, Nusser
- In:
International journal of electronic customer …
13
(
2022
)
3
,
pp. 187-202
Persistent link: https://www.econbiz.de/10014309474
Saved in:
6
Enhancing customer loyalty in financial service through harnessing relationship marketing : the mediating effects of brand image
Pramanik, Shah Alam Kabir
;
Azam, Md. Shah
;
Rakib, Md. …
- In:
International journal of electronic customer …
14
(
2024
)
2
,
pp. 181-205
Persistent link: https://www.econbiz.de/10015064323
Saved in:
7
A Critical Success Factor model for CRM implementation
Silva, Rui Vinhas da
;
Rahimi, Ilan Daniel's
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 3-15
Persistent link: https://www.econbiz.de/10003754235
Saved in:
8
Technology dimension of CRM : the orientation level and its impact on the business performance of SMEs in Malaysia
Bin Ismail, Hishamuddin
;
Talukder, Dilruba
;
Panni, …
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 16-29
Persistent link: https://www.econbiz.de/10003754242
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9
Cause and effect among expected, predicted and perceived relationship quality : the case of Taiwanese life insurance companies
Chen, Tser-yieth
;
Chou, Yu-Ting
- In:
International journal of electronic customer …
1
(
2007/08
)
1
,
pp. 41-60
Persistent link: https://www.econbiz.de/10003754259
Saved in:
10
Design of a generic customer relationship strategy management system
Kwok, K. C. M.
;
Choy, King Lun
;
Lau, Henry
;
Kwock, S. K.
- In:
International journal of electronic customer …
1
(
2007/08
)
2
,
pp. 109-131
Persistent link: https://www.econbiz.de/10003754311
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