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What a nuisance : controlling for negative affectivity versus personality in hospitality stress research
Young, Cheri A.; Corsun, David L. - In: International journal of hospitality management 28 (2009) 2, pp. 280-288
Persistent link: https://www.econbiz.de/10003827293
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Burnout and engagement : a comparative analysis using the Big Five personality dimensions
Kim, Hyun Jeong; Shin, Kang Hyun; Swanger, Nancy - In: International journal of hospitality management 28 (2009) 1, pp. 96-104
Persistent link: https://www.econbiz.de/10003798981
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The effects of job and personal resources on hotel employees' work engagement
Karatepe, Osman M.; Olugbade, Olusegun A. - In: International journal of hospitality management 28 (2009) 4, pp. 504-512
Persistent link: https://www.econbiz.de/10003875548
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Hotel service providers' emotional labor : the antecedents and effects on burnout
Kim, Hyun Jeong - In: International journal of hospitality management 27 (2008) 2, pp. 151-161
Persistent link: https://www.econbiz.de/10003687368
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The role of emotion and emotion regulation in job stress and well being
Perrewé, Pamela L. (ed.) - 2013
Persistent link: https://www.econbiz.de/10010260290
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The effect of psychological capital on conflicts in the work-family interface, turnover and absence intentions
Karatepe, Osman M.; Karadas, Georgiana - In: International journal of hospitality management 43 (2014), pp. 132-143
Persistent link: https://www.econbiz.de/10010427926
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A diary study of work consequences for hotel employees victimized by supervisor from a demand-resource perspective on employee emotions
Park, In-Jo; Kim, Peter Beomcheol; Jung, Heajung; Yun, … - In: International journal of hospitality management 92 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10012425076
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Customer mistreatment and employee well-being : a daily diary study of recovery mechanisms for frontline restaurant employees in a hotel
Fu, Yang; Lu, Mengqian; Huang, Xiaoyu - In: International journal of hospitality management 91 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012389407
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The impact of the challenge and hindrance stress on hotel employees interpersonal citizenship behaviors : psychological capital as a moderator
Khliefat, Aahed; Chen, Han; Ayoun, Baker; Eyoun, Khalid - In: International journal of hospitality management 94 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012495112
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Does psychological capital make employees more fit to smile? : the moderating role of customer-caused stressors in view of JD-R theory
Hwang, Pin-Chyuan; Han, Ming-Chuan - In: International journal of hospitality management 77 (2019), pp. 396-404
Persistent link: https://www.econbiz.de/10011988662